Sales Engineer

Keycard Labs

4d•Remote

About The Position

Keycard is building identity & access infrastructure for the agent-native era, where software is a dynamic system of AI agents working on behalf of people and businesses. Our mission is to unlock the agent economy by providing secure, scalable foundations for developers and enterprises to build, deploy, adopt, and trust agentic applications. We are creating real-time, in-band, contextual guardrails to transition from human-driven to autonomous agentic workflows, ensuring confidence and control for users, builders, and security teams. We prioritize a best-in-class developer experience and provide platform and security teams with the necessary security, scalability, visibility, control, and enablement to accelerate their journey to becoming agent native. We are a small, distributed team of experienced founders and builders with backgrounds from Snyk, Auth0, HashiCorp, and Heroku. This is a founding role where you will help define the technology, culture, and company, creating the playbook, shaping the product, and setting standards for future teams. You will manage everything from fast proofs of value with small technical teams to enterprise deployments that pass security review. This is an opportunity to build a system, not join a finished one.

Requirements

Customer-facing technical depth plus the presence to run the room.
Hands-on ability with APIs, SDKs, OAuth/OIDC, cloud systems, and modern developer workflows, and fluency in identity or security architecture, distributed systems, or cloud infrastructure.
Experience navigating enterprise security reviews, proofs of value, and complex integrations.
A builder's bias: you can debug, prototype, teach, and simplify on the fly, and move from whiteboard to code to executive conversation without losing the thread.
Calm judgment, intellectual honesty, excellent communication, and clear ownership from discovery through technical win.

Nice To Haves

Hands-on depth with IAM, authorization, token exchange, policy engines, workload identity, MCP, agent tooling, or security architecture.

Responsibilities

Own the technical win end to end, across discovery, demos, architecture, evaluation, security review, and rollout.
Translate identity, policy, delegation, and audit into customer outcomes, not jargon, whether you are talking to a staff engineer or a CISO.
Map Keycard into complex identity, cloud, policy, SIEM, API, and agent ecosystems.
Design and lead high-stakes workshops, pilots, and executive technical narratives.
Prototype integrations and unblock teams from evaluation to production.
Partner with product and engineering on gaps, patterns, integrations, and enterprise readiness, and keep that feedback loop tight as the market moves.
Turn first-of-kind customer work into reusable demo assets, technical content, reference architectures, and the first SE operating system.