Sales Engineer

FCX Performance•Kent, WA

13d•Hybrid

About The Position

Olympus Controls (www.olympus-controls.com) is a fast-paced Automation Company that has an opportunity for a Sales Engineer to join our growing company. We offer a dynamic environment with competitive salary and health benefits for the right type of highly motivated individuals. This is a technical sales engineer position. You will handle a geographic territory providing solutions to our customers. You will be required to establish and maintain relationships with customers and suppliers to grow sales in your territory.

Requirements

Mechanical, Electrical, Software and/or Mechatronics Engineering degree or equivalent experience in a technical field
Limited knowledge of Olympus products or functionally equivalent competitor products

Nice To Haves

Expected 6-9 customer visits per week to discover new, and further develop existing opportunities
Out of region travel required for training - up to 10 weeks in the first year depending on existing knowledge and up to 1 week a year there after
50-hour work weeks are the standard for a successful sales engineer

Responsibilities

Manage customer relationships
Onsite and in-office customer application consulting combined with proactive and reactive selling to new and existing customers
Perform all steps of the sales cycle from investigation of new clients, to assessing the customer’s needs, recommending solutions, closing sales and providing post-sale support
Interface with key suppliers and act as an advocate for the customer in the applications process, the quoting process, the post-sales support process, and the returns and repair process when necessary
Utilize the company’s CRM to enter and update customer and supplier information and track opportunities
Manage the pre-sale and post-sale technical support needs of the customer
Develop the skills of cold calling, lead follow-up, performing on site product marketing, training, and involving suppliers when necessary
Assist with trade shows and work the booth as needed
Assist with customer training and supplier or Olympus sponsored seminars
Assist with supplier management activities when required; primarily by attending supplier events and performing joint sales calls
Establish and maintain relationships and provide referrals to integrator partners
Respond to customer complaints and quality issues
Respond to customer and coworker action items within 24 hours and provide updates every 24 hours to ongoing tasks
Cover the duties for inside sales, applications engineers and other sales associates as needed (vacation schedules, sick days, emergencies, etc)
Keep track of demo equipment in your possession or loaned to customers via Olympus’ tracking system
Create quotes in accordance with Olympus standards
Travel to customer sites, typically within your territory, to evaluate application details and work with suppliers to provide solutions
Develop a territory plan and execute the plan throughout the fiscal year
Complete Professional Sales System (PSS) training and consistently use PSS sales tools
Other duties as assigned