Sales Engineer

OTC Industrial • Charlotte, NC

2d • Hybrid

About The Position

As a Sales Engineer, you will be responsible for engaging with key decision-makers and professionals in the OTC products and services space. You will collaborate with engineers and maintenance teams to identify solutions, conduct product presentations and demonstrations, and build lasting relationships with customers and vendors. In this role, you will perform equipment failure analyses, manage performance improvement programs, and provide start-up service and support when needed. Additionally, you'll strengthen connections through customer engagement and joint sales calls, while maintaining a deep knowledge of industry standards and products.

Requirements

• Proven experience with centrifugal pumps, pump systems, and related rotating equipment required.
• Engineering background with the ability to understand technical applications, customer requirements, and engineered solutions.
• Strong understanding of rotating equipment, pump applications, and industrial processes.
• Ability to interpret engineering specifications, drawings, and customer requirements.
• Proficient in Word, Excel, PowerPoint, Outlook, and CRM software (Selltis preferred).
• Valid driver's license with a clean record.
• Strong verbal and written communication skills.
• Excellent customer service and relationship-building abilities with a customer-centric focus.
• Ability to multitask, prioritize, and manage time effectively.
• Energetic, outgoing, and professional demeanor with the ability to work independently and as part of a team.
• Familiarity with industry standards (API and ASME) and engineering specifications.

Nice To Haves

• Bachelor's degree in Engineering (Mechanical, Industrial, or related field) preferred.
• Experience supporting technical sales, applications engineering, or industrial equipment solutions preferred.
• Prior plant experience or experience working directly with industrial customers preferred.

Responsibilities

• Engage with decision-makers for OTC products and services.
• Collaborate with engineers and maintenance professionals to solve problems.
• Conduct product presentations and demonstrations for customers.
• Build rapport and conduct joint sales calls with manufacturers.
• Attend sales and company meetings as required.
• Maintain a high level of product and industry knowledge.
• Strengthen relationships with customers and vendors through entertainment.
• Provide start-up service and support when needed.
• Perform failure analysis of mechanical equipment and report findings.
• Manage equipment performance improvement programs and report results quarterly.
• Other duties may be assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision care coverage
• Short-term disability coverage
• Long-term disability coverage
• Life insurance
• Wellness discount
• Stipend for safety shoes & glasses
• 401(k) savings plan with an employer match of 50% on the dollar up to 6%
• Referral bonuses
• Relocation assistance
• Paid time off (PTO)
• Tuition assistance
• Training programs
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level