Sales Engineer

9050 Olympus Controls Corp.•Kent, WA

9d•$78,000 - $126,000•Hybrid

About The Position

Olympus Controls is seeking a motivated Sales Engineer to join their growing company. This is a technical sales role where you will manage a geographic territory, providing solutions to customers and establishing relationships with both customers and suppliers to drive sales growth. The company offers a dynamic environment with competitive salary and health benefits.

Requirements

Mechanical, Electrical, Software and/or Mechatronics Engineering degree or equivalent experience in a technical field
Limited knowledge of Olympus products or functionally equivalent competitor products
Ability to manage customer relationships
Ability to conduct onsite and in-office customer application consulting
Ability to perform all steps of the sales cycle
Ability to interface with key suppliers
Ability to utilize the company's CRM
Ability to manage pre-sale and post-sale technical support needs
Ability to develop skills in cold calling, lead follow-up, performing on site product marketing, training, and involving suppliers
Willingness to conduct 6-9 customer visits per week
Willingness to assist with trade shows
Willingness to assist with customer training and supplier/Olympus sponsored seminars
Willingness to assist with supplier management activities
Ability to establish and maintain relationships and provide referrals to integrator partners
Ability to respond to customer complaints and quality issues
Ability to respond to customer and coworker action items within 24 hours and provide updates every 24 hours
Willingness to cover duties for inside sales, applications engineers and other sales associates as needed
Ability to keep track of demo equipment
Ability to create quotes in accordance with Olympus standards
Willingness to travel to customer sites, typically within your territory
Willingness to travel out of region for training
Ability to develop a territory plan and execute the plan
Willingness to complete Professional Sales System (PSS) training and consistently use PSS sales tools
Willingness to work 50-hour weeks

Responsibilities

Manage customer relationships
Conduct onsite and in-office customer application consulting with proactive and reactive selling to new and existing customers
Perform all steps of the sales cycle: client investigation, needs assessment, solution recommendation, closing sales, and post-sale support
Interface with key suppliers and act as a customer advocate in the applications, quoting, post-sales support, and returns/repair processes
Utilize the company's CRM for customer/supplier information and opportunity tracking
Manage pre-sale and post-sale technical support for customers
Develop skills in cold calling, lead follow-up, onsite product marketing, training, and involving suppliers
Conduct 6-9 customer visits per week to discover new and develop existing opportunities
Assist with trade shows and work the booth
Assist with customer training and supplier/Olympus sponsored seminars
Assist with supplier management activities, including attending events and performing joint sales calls
Establish and maintain relationships and provide referrals to integrator partners
Respond to customer complaints and quality issues
Respond to customer and coworker action items within 24 hours and provide updates every 24 hours on ongoing tasks
Cover duties for inside sales, applications engineers, and other sales associates as needed
Track demo equipment using Olympus' tracking system
Create quotes in accordance with Olympus standards
Travel to customer sites to evaluate application details and work with suppliers to provide solutions
Travel out of region for training (up to 10 weeks in the first year, up to 1 week annually thereafter)
Develop and execute a territory plan throughout the fiscal year
Complete Professional Sales System (PSS) training and consistently use PSS sales tools