Sales Engineer (Remote)

First American•Santa Ana, CA

23h•Remote

About The Position

The Sales Engineer represents and supports company products across various market segments, including First American Trust, providing technical expertise and guidance to the sales team throughout the pre- and post-sales process. This role partners closely with product and sales teams to articulate product capabilities, consult on solutions, and align offerings with customer needs. Combining the skills of a consultant, coach, and project manager, the Sales Engineer drives new revenue by supporting solution selling for prospective clients and collaborating with operational and technical teams to plan, prepare, and execute strategic opportunities across the sales cycle.

Requirements

Bachelor’s degree in a related field or equivalent combination of education and experience
5+ years of related experience
Previous experience in business-to-business (B2B) sales
Proven track record of working collaboratively with sales, product development team and the customer
Proven track record managing cross functional projects
Understanding of market and competition with the ability to identify external threats and opportunities
Consultative skill and creativity to engage customers in new ways
Excellent written and oral communication skills; presentation skills and ability to convey product value
Excellent organizational skills; detail oriented
Negotiation, analytical, and problem-solving skills
Flexible with the ability to adapt to changing conditions
Ability to persuade and influence others
Demonstrates persistence, tenacity, and consistency in pursuing revenue opportunity
Excellent interpersonal skills, with the ability to interface and maintain relationships with internal and external stakeholders

Nice To Haves

Experience in the banking and financial services industry preferred

Responsibilities

Work with sales leadership to identify high-value opportunities for Sales Engineer support; communicate with sales team to understand consumer demands and offer sales support where necessary
Collaborate with sales team(s) and clients on deal progression, expectations, trial accounts, statement of works, and post-sale transition for identified high-value opportunities to accelerate closing, execution & revenue realization
Collaborate with Product Management/Marketing to collect competitor information, conduct industry analysis and identify market trends
Provide ongoing solution consulting support including training and nurturing of key strategic accounts to encourage further adoption and product usage
Prepare and give technical presentations to explain and demonstrate products and/or services beneficial to client business; gather information, understand business requirements, and identify ways to best implement solutions to optimize client business/technical needs
Build knowledge of industry and technology trends that impact the marketplace
Build clear implementation plans, in collaboration with customers, account executives/sales, and operations, to drive accountability and revenue realization
Develop content focused learning to broaden knowledge within internal teams
Prepare materials and conduct various forums to improve client engagements that develop into successful solutions
May assist with requests for proposals (RFPs) and requests for information (RFIs)