Sales Engineer – Canada

Motorola Solutions•Ontario,Canada Offsite, ON

5d•CA$80,000 - CA$120,000•Remote

About The Position

Silvus Technologies, a leading provider of advanced MANET and MIMO communications systems, is reshaping mesh network technology for mission-critical applications – on the ground, in the air and at sea. Its battle-proven StreamCaster family of MANET radios and proprietary MN-MIMO waveform provides the vital communications link for defense, law enforcement and public safety agencies around the world, and in the toughest operational environments. With deep roots in DARPA research, Silvus Technologies develops world-class advanced communications technologies that are reshaping the tactical communications landscape. From pure line-of-sight to extreme non-line-of-sight, Silvus radios form a self-healing, self-forming mesh network, enabling secure and reliable connectivity, including video and high-bandwidth data. Silvus Technologies is a wholly owned subsidiary of Motorola Solutions, Inc. Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”? THE OPPORTUNITY Silvus is seeking a Sales Engineer to work closely with the Sales, Marketing, and Business Development teams to provide our customers with tailored solutions to meet their needs. This role participates in technical sales, demonstrations, and support of the Silvus family of advanced multi antenna MIMO radio and mesh networking solutions. This position plays a key role in influencing product development. This position reports to the Director of Sales Engineering on the Sales Engineering team. The opportunity is well-suited for an entrepreneurial technologist who enjoys interacting with customers, has a healthy sense of adventure, and enjoys traveling. While this position is 100% remote, candidates must be based in Ottawa, Canada and willing to travel up to 50% of the time.

Requirements

Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; or High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position.
Proficiency with radio frequency instruments such as signal generators and spectrum analyzers.
Willingness to travel and work at customer sites.
Must be based in Ottawa, Canada.
All employment is contingent upon the successful clearance of a background check.

Nice To Haves

Familiarity with Linux.
Proficiency with TCP/IP protocol and networking.
Experience with operating and testing IP radios/modems.
Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies.
Proficiency with programming languages such as C/C++.
Excellent organization skills and attention to detail.
Demonstrated written and verbal communication skills.

Responsibilities

Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc.
Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
Prepare and conduct product demonstrations for customer visits and equipment evaluations.
Visit customer sites to provide technical support and deliver training.
Troubleshoot failures and abnormal situations in the field.
Collect and analyze field failures and abnormalities and provide feedback to the development team.
Help the Design Engineers reproduce and troubleshoot problems.
Participate in resource allocation and hardware maintenance to support different sales and business development activities.
Help drive future product development.
Travel requirements – 50%; frequent travel for meetings, events, and demonstrations.
Perform other related duties of which the above are representative.