Sales Engineer

9050 Olympus Controls Corp.•Norwood, MA

About The Position

An Automation Sales Engineer at Gibson Engineering Co., Inc. is a customer-facing outside sales role responsible for growing sales with existing customers, generating business with new customers, and improving relationships with represented manufacturers. The role combines commercial and technical competence to develop long-term, profitable customer relationships, with a technical focus on robotics, machine vision, safety, motion control, sensing, machine control, and data/visualization. During a typical workweek, the position involves proactive planning and execution of sales calls and customer visits, including 12–15 face-to-face interactions per week by Zoom or in person. The engineer supports customers through product demonstrations, needs identification, product selection, project scoping, and expectation setting. The role also includes account planning with partner manufacturer sales engineers, maintaining accurate business forecasts, completing formal and self-guided product training, generating quotes, documenting the sales process, and planning territory and overall business strategy.

Requirements

  • 3–5 years of experience in a technical sales role, or 3–5 years in a technical or engineering role.
  • Bachelor’s degree or higher in engineering, or comparable real-world experience.

Responsibilities

  • Plan and execute proactive sales calls and customer visits.
  • Conduct 12–15 face-to-face customer interactions per week, by Zoom or in person.
  • Complete pre-call planning.
  • Provide product demonstrations.
  • Identify customer needs.
  • Select products and determine product compatibility.
  • Define project scope and set expectations.
  • Conduct customer visits and strategic account planning with partner manufacturer sales engineers.
  • Maintain accurate forecasts of business potential with customers and represented manufacturers.
  • Complete formal and self-guided product training.
  • Generate quotes and document the sales process.
  • Plan the territory and overall business strategy.
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