Sales Engineer Manager

Thales • Austin, TX

7d • $172,946 - $288,243 • Hybrid

About The Position

Thales is hiring a Sales Engineer Manager to join their Software Monetization (SM) team. The SM Sentinel solution portfolio provides software companies and intelligent device vendors with software licensing, download, protection, and entitlement management solutions. The Sales Engineer Manager will manage Sales Engineers with team members in NORAM, LATAM, and Canada for Thales’ Software Monetization product line. The role focuses on driving the business forward by creating, maintaining, and animating a strong Sales Engineering team and operational efficiency, while also supporting sales opportunities in the local territory. The position requires a consultative selling approach to lead in-depth architectural discussions and design sessions with key customers to understand their technical requirements and business strategies, recommending solutions that align with those needs using company products. The role also involves working closely with Technical Support and Product Management to identify and recommend strategic product enhancements, maintaining technical awareness of products, competitors, and market trends, and acting as a subject matter expert and technical leader within the organization.

Requirements

• Bachelors of Science in Electrical, Computer Engineering, Computer Science, or related field or equivalent work experience may be substituted for degree.
• 5 years managing pre-sales for an enterprise software or security company with a proven track record and demonstrable skills at presenting technical data security information at the business executive level or at the architect level.
• 10+ years of pre-sales working experience for an enterprise software or security company.
• Strong leadership skills and interpersonal skills to build, maintain, and to achieve results.
• Proven track record of successfully selling complex technical solutions to major enterprises.
• Develop and maintain customer relationships as trusted advisor.
• Ability to work autonomously in a dynamic, fast-paced, multi-time zone environment while being an interface between different departments.
• Ability to think strategically about business, technical challenges, and solutions.
• Applicants must be legally authorized to work in the United States for any employer at the time of hire.
• This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

Responsibilities

• Manage sales support resource allocation across sales territories to optimize sales.
• Ensure that all Sales Engineers (SE) possess the necessary product knowledge, technical skills, and communication abilities to work effectively with a diverse range of vertical markets, customer environments, and partners, thereby achieving their assigned revenue and profit targets.
• Facilitate the definition and development of career objectives and action plans for sales engineers to achieve their goals.
• Ensure skill and professional development plans are in place for all SEs.
• Provide tactical sales engineering support as needed across all regions to support the entire team.
• Be a subject matter expert in the Software Monetization Sentinel solution portfolio.
• Use consultative selling skills to lead in-depth architectural discussions and design sessions with key customers to understand their technical requirements and business strategies, helping them define their needs and recommending solutions that align with those needs using company products.
• Be passionate about helping customers protect their most important asset: their solutions.
• Work closely with the Technical Support and Product Management team to identify, evaluate, and recommend strategic product enhancements based on market initiatives, new technology, partnerships, or customer requirements.
• Arrange and coordinate product demonstrations or trial installations.
• Maintain a high level of technical awareness regarding relevant products, competitors, and market trends.
• Serve as a subject matter expert and technical leader within the organization, acting as a trusted advisor to our customers and supporting all sales representatives at customer visits.
• Act as the focal point for sales management and representatives in SE opportunity assignments and escalations.
• Support our Professional Services team in creating solution designs, technical architecture, and process workflows.

Benefits

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
• Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
• Company paid holidays and Paid Time Off
• Company provided Life Insurance, AD&D, Disability, Employee Assistance Program, and Well-being Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager