Copy of Sales Engineer Manager, Pacific North West

Cato Networks•Seattle, WA

13h•$280,000 - $310,000

About The Position

Cato Networks is a leader in cloud networking and security, offering a converged enterprise network and security service delivered via the cloud. Founded by industry pioneers, Cato's technology has defined the SASE market. This role offers an opportunity to join a rapidly growing company on its path to becoming a global market leader in enterprise network and secure cloud platforms.

Requirements

Proven experience as a pre-sales Systems Engineering Manager managing a team of skilled technical professionals.
In-depth knowledge of security product market trends, Cato’s roadmap, and technology development efforts.
Willingness to engage with customers alongside account teams.
Experience managing technical teams in a relevant discipline.
General business management skills.
Interest in ongoing education across technology areas relevant to Cato Networks.
Experience working with account executives and system engineering teams to define a technical account plan for the region on a monthly, quarterly, and yearly basis.
Ability to deliver broad security solutions to clients, with knowledge of market positioning and selling strategies.
Experience creating System Engineering enablement tools, such as training materials and demos.
Written and verbal communication skills, plus presentation skills.

Responsibilities

Set the technical direction for the Systems Engineering team.
Build client relationships, identify cyber risks, and help customers select the right applications from Cato’s platform.
Coach the SE team on emerging cyber threats and modern prevention approaches.
Grow pre-sales teams through training, field guidance, and product expertise.
Relay product feedback, feature requests, and enhancement ideas to Product Management based on customer insights.
Work with sales account managers to help customers replace existing technologies, expand Cato’s presence in key accounts, and secure digital transactions.
Recruit, train, and coach Systems Engineers within the territory, helping team members grow in their roles.
Establish and maintain customer relationships to create reference accounts and assist account teams with account planning.
Assist the field SE team with evaluations, proof-of-value exercises, troubleshooting, and issues encountered in client environments.
Deliver technical and strategic content to external audiences, including clients, partners, and employees.
Build relationships with channel partners and their technical teams to ensure they are trained and ready to assist with Cato installations.
Serve as an escalation point for technical issues arising during pre-sales and post-sales stages.
Guide discussions on industry trends and emerging changes in the security landscape that customers need to plan for.
Provide design consultation and best-practice guidance during the pre-sales process for strategic opportunities, with focus on rollout, implementation, and policy conversion.
Offer onboarding, training, and coaching to new and existing team members to maintain high technical proficiency and ownership.
Work with clients and prospective clients to apply best practices in their digital environments.
Assist in defining the periodic SE training curriculum.
Work with the Channel team to ensure Partner SEs are trained and ready to assist with Cato Networks evaluation installations.
Work with Product Management, Technical Marketing, and R&D to define requirements and product features for large customers and relay customer feedback.