Sales Engineer Lead
About The Position
The Sales Engineer Lead provides informal leadership that enhances sales team effectiveness. Develops new prospects and interacts with existing customers to increase sales of refrigeration products and services. Mentors sales engineers as the technical expert and master of sales methods. Performs box load calculations and selects the correct products or assist customers in making product selections based on customers' needs, product specifications, and applicable regulations. Negotiates prices and terms of sales and service agreements. Insures high post-sales satisfaction, facilitating positive long-term relationships and high potential for repeat business with customers. Sets account and territory plans on an annual, quarterly, and monthly basis. Generally develops business with key or named accounts and may lead dedicated account teams.
Requirements
- Requires a bachelor's degree or an equivalent combination of education and experience.
- At least 8 years related experience.
- Requires expert abilities with building relationships, listening, persuading, negotiating and managing time.
- Extensive knowledge of products.
- Has expert knowledge of box load calculation and refrigeration equipment selection.
- Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Effective at written and verbal communication.
- Requires substantial industry and product knowledge.
- Strong leadership abilities.
- Must be able to use Microsoft Office and Customer Relationship Management software.
Responsibilities
- Provides informal leadership that enhances sales team effectiveness.
- Develops new prospects and interacts with existing customers to increase sales of refrigeration products and services.
- Mentors sales engineers as the technical expert and master of sales methods.
- Performs box load calculations and selects the correct products or assist customers in making product selections based on customers' needs, product specifications, and applicable regulations.
- Negotiates prices and terms of sales and service agreements.
- Ensures high post-sales satisfaction, facilitating positive long-term relationships and high potential for repeat business with customers.
- Sets account and territory plans on an annual, quarterly, and monthly basis.
- Develops business with key or named accounts and may lead dedicated account teams.
Benefits
- tuition reimbursement
- medical, dental, and vision insurance
- prescription drug coverage
- 401(k) retirement plan
- short-term disability insurance
- 8 weeks paid birthing leave
- 2 weeks paid bonding leave
- life and long-term disability insurance
- up to 12 days paid time off
- 2 paid well-being days
- 1 paid volunteer day
- 10-11 paid holidays
- 3 floating holidays per year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
