Sales Engagement Manager- 4D

Genpact•Wilkes-Barre, PA

3d•Onsite

About The Position

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. This role provides sales support to sales leadership in pursuit of new clients, buying centers or aids in growing our relationships with current clients.

Requirements

Proven experience of managing clients and doing end-to-end deals.
Shown success in driving higher growth penetration with deals of $5M TCV or larger.
Relevant years of services business experience with Relevant years as an account manager at a strategic level.
Fortune 500 company experience.
MBA or advanced degree in a related field.
Strategic consulting expertise or practice at a large consulting firm.
Program Management experience.
Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - Marketing.
ITIL Foundation Certificate in IT Service Management - Axelos.
Business Consulting, Business Development, Client Relations, Digital Business Strategy, Sales, Sales Performance Management (SPM), Strategic Planning.
English Language Proficiency - Advanced - C1.
Relationship Management.
Office Work Shift - Day Job (United States of America).

Nice To Haves

Experience and cultural resourcefulness to work across countries and succeed in a global organization.
Good oral and written communication skills and executive presentation skills in English.
Ability to interface at all levels of an organization (including senior leaders in a variety of functions).
Sound financial & commercial Business Understanding.

Responsibilities

Provides support for and execute the governance around client and Genpact communication to enable better visibility, transparency, and partnership within the relationship.
Under the guidance of their LCP or GRM, develops relationships with client’s Business and Functional leaders.
Understands the levers that impact P&L and contract or change management to drive improved account performance.
Drives operational processes and approaches that help optimize account management, including an overall client engagement strategy.
Provides necessary research and analysis to support account/portfolio planning and sales pursuits.
Provides support to GRM or LCP including assisting with RFPs, business development activities, providing market intelligence, and other sales administration responsibilities as needed.