Sales Enablement Specialist

BirdEye • Dallas, TX

2d • Hybrid

About The Position

Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions. Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.

The Sales Enablement Specialist supports the delivery and continuous improvement of Birdeye’s onboarding experience for new sales hires. This is an entry-level role ideal for someone looking to grow a career in sales enablement, training, or revenue operations within a fast-paced, AI-driven SaaS company. You’ll help ensure new hires ramp quickly by delivering engaging training sessions, maintaining onboarding content, and supporting enablement programs that align with Birdeye’s go-to-market strategy and product offerings.

Requirements

• Bachelor’s degree or equivalent experience
• 2+ years of experience in sales, training, enablement, customer success, or a related field
• Strong interest in sales enablement, training, or SaaS go-to-market functions
• Excellent organizational skills and attention to detail
• Strong communication and presentation skills, with a willingness to facilitate sessions
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Collaborative mindset with the ability to work across teams
• Eagerness to learn, take feedback, and grow in the role

Nice To Haves

• Internship or early experience in sales, marketing, customer success, or training
• Familiarity with SaaS business models or sales processes
• Exposure to LMS or enablement tools (e.g., Highspot, Seismic, Lessonly)
• Basic understanding of instructional design or adult learning principles
• Demonstrated agentic mindset—takes initiative, seeks out opportunities to help, and follows through on tasks with accountability
• Exposure to AI tools or large language models (LLMs) (e.g., ChatGPT) for tasks like content creation, note-taking, or workflow support
• Curiosity about how AI can improve sales training, onboarding, and productivity
• Strong willingness to experiment, learn new tools, and adapt in a high-growth environment

Responsibilities

• Support the execution of Birdeye’s sales onboarding program for new hires
• Assist in facilitating onboarding sessions, product trainings, and skills workshops
• Help maintain and update onboarding materials in learning management systems (LMS) and enablement tools
• Partner with senior enablement team members to tailor content for different roles (BDRs, Account Executives, Sales Managers)
• Track and report on onboarding metrics such as training completion, ramp progress, and early performance indicators
• Collaborate with cross-functional teams (Sales, Marketing, Product) to keep onboarding content current with product updates and messaging
• Coordinate logistics for onboarding programs, including scheduling sessions and supporting subject matter experts (SMEs)
• Identify opportunities to improve onboarding content and learner experience based on feedback and performance data
• Support adoption of enablement tools and resources across the sales team

Benefits

• 100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO)
• Flexible PTO
• 401(k) with company match
• Flexible work from home options available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level