Sales Enablement & Solutions Lead, Luxer Access

Luxer One•Mcclellan, CA

About The Position

At Luxer One, we’re committed to simplifying life by automating package acceptance and completely solving the package problem using the best technologies available. Whether it’s last-mile delivery at multifamily properties and offices, or click-and-collect orders in retail, we find the best solutions for our customers and ensure their success. We are seeking a new Sales Enablement & Solutions Lead for Luxer Access to join our rapidly growing team! As the Sales Enablement & Solutions Lead, you will make Luxer Access easy to sell, easy to scope, and easy to deliver. This role is the bridge between Luxer Access product/engineering/operations and the MF Sales & Marketing teams - translating a technical hardware platform into clear sales materials, repeatable solutioning, and in-the-room and on-call support that helps reps close the right deals with the right configurations the first time. This team member is more sales partner than engineer. The right person spends ~60% of their time on sales enablement, GTM operations, and field-facing materials, and ~40% on direct deal support, pre-sale technical validation.

Requirements

5+ years in a sales-adjacent role: sales enablement, sales engineering, solutions consulting, technical pre-sales, or sales operations.
Demonstrated ability to translate technical product detail into clear, sales-usable materials - be prepared to share examples (decks, playbooks, training programs you built).
Hands-on experience supporting a B2B sales team in the field - joining calls, scoping deals, handling technical objections.
Working knowledge of access control, IP networking, low-voltage installation, or comparable hardware-plus-software systems.
Comfort in CRM (Zoho preferred; Salesforce, HubSpot, or similar acceptable) - building reports, cleaning data, partnering on workflow design.
Strong written and verbal communication. You can run a 15-person enablement session and a 1:1 deal review with equal effectiveness.

Nice To Haves

Direct experience with ASSA ABLOY, Accentra, Control iD, or similar access control platforms.
Experience in multifamily, proptech, hardware + SaaS, or VAR/channel-driven sales models.
Familiarity with EOS / Traction operating cadence (Scorecards, Rocks, L10s).
Experience working alongside Operations / Installations to connect what's sold to what gets delivered.
Background that includes any of: biometric data compliance (BIPA, CUBI, NYC Biometric ID Law), UL294 certification context, or property-tech integrations (PMS, smart locks, package systems).

Responsibilities

Be the operational and technical backbone for Luxer Access sales — primary attachment to MF Sales, with extension into the broader HSI Sales motion (VAR, ISS, key accounts) as Luxer Access scales. Partner closely with Marketing, Product, Engineering, and Install/Operations to drive clarity, consistency, and win rates.
Build and own the Luxer Access sales onboarding curriculum - from product fundamentals (NTX700 controller, Intercom ID, supported lock hardware, network/power requirements) to discovery, scoping, and objection handling.
Run recurring enablement sessions (Sales new-hire bootcamps, monthly product updates, deep-dives on edge cases) and certify reps (VAR and ISS as needed) on Luxer Access fluency.
Partner with VAR Sales leadership to ramp new sellers and channel partners faster than the current baseline.
Build and maintain the Luxer Access sales toolkit: pitch decks, one-pagers, ROI calculators, site-readiness checklists, scoping worksheets, competitive battlecards, and FAQ libraries.
Translate engineering and product documentation into clear, sales-usable assets - so reps don't have to interpret spec sheets in front of a customer.
Own version control and ensure the field always has the current, approved materials.
Partner with Sales and Marketing leadership to operationalize the Luxer Access Go-to-Market plan - segmentation, ideal customer profile, target verticals, and sales plays.
Improve sales process consistency in CRM (Zoho): stage definitions, exit criteria, required fields, and the data needed for accurate forecasting on Luxer Access pipeline.
Surface field intelligence - won/lost reasons, pricing pressure, configuration trends - back to Product and Marketing to inform roadmap and positioning.
Join sales calls, walk-throughs, and customer technical reviews as the Luxer Access subject-matter expert.
Validate that proposed configurations are technically sound: power path, network requirements, lock hardware compatibility, environmental fit, code/UL294 considerations, and biometric compliance flags by jurisdiction.
Stay engaged through project install, not just scoping. Partner install team / installer to confirm what was sold is what gets installed — and installed correctly. On GC- and PM-coordinated projects: configuration sign-offs, site briefings, and documented handoff notes so the project lead can spot drift and scope creep.
Quarterback escalations to Engineering and Operations when a deal falls outside standard scope, and document the resolution back into sales playbooks.
Ensure clean, data-rich handoffs from Sales to Install/Project Management - site readiness confirmed, scope locked, surprises minimized - to support first-time-right delivery.
Align with Engineering, Product, ARR, and Operations on definitions, terminology, and field-facing language so the customer hears one consistent story.