Lead, Sales Enablement

Chamberlain Group•Oak Brook, IL

About The Position

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. This role partners with sales, channel, and business unit product teams to develop and deploy sales enablement programs that support the strategic objectives of Chamberlain Group. The position involves planning, leading, and executing programs to improve sales effectiveness, including sales process optimization, sales force skill-building, sales technology enablement, sales performance measurement, and incentives. The Lead, Sales Enablement will conduct ongoing analysis of the current sales process, sales behaviors, and performance trends, maintaining a roadmap for future improvements to achieve the company’s long-term growth strategy, including budgeting and resourcing for aggressive timelines. This role serves as a sales process expert within Chamberlain Group for Salesforce.com and emerging sales technology applications and digital tools that enhance sales effectiveness, identifying, resourcing, and launching innovative technology in partnership with Sales Analytics. The position establishes and adjusts the sales enablement planning process for successful deployment of new programs, including new product and service launches, channel programs, or special projects, in partnership with business units, marketing communications, and sales operations teams. The Lead, Sales Enablement partners with business unit teams, sales leadership, and sales operations to identify skills, knowledge, and tools required by the sales force and partner channel to increase sales effectiveness and improve sales outcomes. This role also standardizes and optimizes sales team engagement at scale by advocating across departments to improve internal efficiency, reduce redundancy, and provide process clarity, resulting in increased productivity for new and existing sales team members. Sales enablement process, tools, and training program outcomes are measured through CRM and BI analytics, with remedies applied in the form of sales enablement programs and tactics. The role consults with Sales Leaders to identify, develop, and deploy programs to improve sales leadership development and coaching. Participation in ad-hoc deployments of tests, pilots, or proof-of-concepts for new products and services is also expected. The position requires compliance with health and safety guidelines and rules, protecting Chamberlain Group’s reputation by keeping information confidential, and maintaining professional and technical knowledge. Contribution to the team effort by accomplishing related results and participating on projects as needed is also a key aspect of this role.

Requirements

Sales process optimization
Sales force skill-building
Sales technology enablement
Sales performance measurement
Sales incentives
Salesforce.com expertise
Emerging sales technology applications and digital tools
CRM and BI analytics
Sales leadership development and coaching

Responsibilities

Partner with sales, channel and business unit product teams to develop and deploy sales enablement programs that support the strategic objectives of Chamberlain Group
Plan, lead, and execute programs that improve sales effectiveness to include sales process optimization, sales force skill-building, sales technology enablement, sales performance measurement and incentives
Conduct ongoing analysis of the current sales process, sales behaviors, and performance trends and maintain a roadmap for future improvements required to achieve the company’s long-term growth strategy, including budgeting and resourcing to achieve aggressive timelines
Serve as a sales process expert within Chamberlain Group for Salesforce.com and emerging sales technology applications and digital tools that enhance sales effectiveness; identify, resource and launch innovative technology in partnership with Sales Analytics
Establish and adjust sales enablement planning process to result in successful deployment of new programs to the sales team including: new product and service launches, channel programs or special projects, in partnership with business units, marketing communications and sales operations teams
Partner with business unit teams, sales leadership and sales operations to identify skills, knowledge, and tools required by the sales force and partner channel to increase sales effectiveness and improve sales outcomes
Standardize and optimize sales team engagement at scale by advocating across departments to improve internal efficiency, reduce redundancy and provide process clarity, resulting in increased productivity for new and existing sales team members
Measure sales enablement process, tools and training program outcomes through CRM and BI analytics, applying remedies in the form of sales enablement programs and tactics
Consult with Sales Leaders to identify, develop and deploy programs to improve sales leadership development and coaching
Participate in ad-hoc deployments of tests, pilots or proof-of-concepts for new products and services
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
Protect Chamberlain Group’s reputation by keeping information confidential.
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
Contribute to the team effort by accomplishing related results and participating on projects as needed.