Lead, Sales Enablement

Chamberlain Group•Oak Brook, IL

About The Position

Chamberlain Group (CG) is a global leader in intelligent access and a Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain®, are found in over 51 million homes, and more than 14 million people rely on the myQ® app daily. This role involves partnering with sales, channel, and business unit product teams to develop and deploy sales enablement programs that support strategic objectives. The position requires planning, leading, and executing programs to improve sales effectiveness, including sales process optimization, sales force skill-building, sales technology enablement, sales performance measurement, and incentives. The Lead, Sales Enablement will conduct ongoing analysis of the sales process, behaviors, and performance trends, maintaining a roadmap for future improvements and managing budgets and resources to meet aggressive timelines. This role serves as a sales process expert for Salesforce.com and emerging sales technology applications, identifying and launching innovative technology in partnership with Sales Analytics. Establishing and adjusting the sales enablement planning process is key for successful deployment of new programs, including new product/service launches, channel programs, and special projects. The role also involves partnering with business units, sales leadership, and sales operations to identify necessary skills, knowledge, and tools for the sales force and partner channel to increase sales effectiveness and improve outcomes. Standardizing and optimizing sales team engagement at scale by advocating across departments to improve internal efficiency, reduce redundancy, and provide process clarity is also a core responsibility. Measuring sales enablement process, tools, and training program outcomes through CRM and BI analytics, and applying remedies is crucial. Additionally, the role involves consulting with Sales Leaders to develop and deploy programs for sales leadership development and coaching, and participating in ad-hoc deployments of tests, pilots, or proof-of-concepts for new products and services. The position also requires compliance with health and safety guidelines, protecting company reputation through confidentiality, and maintaining professional knowledge. Contribution to team efforts and accomplishment of related results is expected.

Requirements

Salesforce.com expertise
Experience with emerging sales technology applications and digital tools that enhance sales effectiveness
Ability to conduct ongoing analysis of sales process, behaviors, and performance trends
Experience in sales process optimization
Experience in sales force skill-building
Experience in sales technology enablement
Experience in sales performance measurement and incentives
Ability to manage budgets and resources to achieve aggressive timelines
Experience in establishing and adjusting sales enablement planning processes
Ability to partner with business units, sales leadership, and sales operations
Ability to standardize and optimize sales team engagement
Ability to measure sales enablement process, tools, and training program outcomes through CRM and BI analytics
Ability to consult with Sales Leaders to develop and deploy programs
Ability to participate in ad-hoc deployments of tests, pilots or proof-of-concepts
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

Responsibilities

Partner with sales, channel and business unit product teams to develop and deploy sales enablement programs that support the strategic objectives of Chamberlain Group
Plan, lead, and execute programs that improve sales effectiveness to include sales process optimization, sales force skill-building, sales technology enablement, sales performance measurement and incentives
Conduct ongoing analysis of the current sales process, sales behaviors, and performance trends and maintain a roadmap for future improvements required to achieve the company’s long-term growth strategy, including budgeting and resourcing to achieve aggressive timelines
Serve as a sales process expert within Chamberlain Group for Salesforce.com and emerging sales technology applications and digital tools that enhance sales effectiveness; identify, resource and launch innovative technology in partnership with Sales Analytics
Establish and adjust sales enablement planning process to result in successful deployment of new programs to the sales team including: new product and service launches, channel programs or special projects, in partnership with business units, marketing communications and sales operations teams
Partner with business unit teams, sales leadership and sales operations to identify skills, knowledge, and tools required by the sales force and partner channel to increase sales effectiveness and improve sales outcomes
Standardize and optimize sales team engagement at scale by advocating across departments to improve internal efficiency, reduce redundancy and provide process clarity, resulting in increased productivity for new and existing sales team members
Measure sales enablement process, tools and training program outcomes through CRM and BI analytics, applying remedies in the form of sales enablement programs and tactics
Consult with Sales Leaders to identify, develop and deploy programs to improve sales leadership development and coaching
Participate in ad-hoc deployments of tests, pilots or proof-of-concepts for new products and services
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
Protect Chamberlain Group’s reputation by keeping information confidential.
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
Contribute to the team effort by accomplishing related results and participating on projects as needed.