About The Position

About AvayaAvaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships. We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way. Learn more at https://www.avaya.com Description Lliaise with the Sales leadership team to drive prioritization of enablement activities based on function and geo-specific needs and ensure field engagement in enablement programs. Work with the Sales Enablement Director, the role translates business priorities and identified knowledge or skill gaps into impactful enablement programs that accelerate sales readiness and performance. Collaborate with Product Marketing, Product Management and Sales Leadership to develop and deliver enablement programs that support key solutions, go-to-market initiatives, and sales motions. Contribute to continuously improving the sales learning experience by introducing engaging delivery methods and modern learning formats that support knowledge retention and application in the field

Requirements

  • Bachelor’s degree (Business or Marketing majors preferred) and/or equivalent work history & experience
  • 8+ years of relevant experience in a technology or software company, with a strong understanding of sales environments.Experience in content creation for Sales
  • Experience in content creation for Sales.
  • Ability to develop engaging content and deliver high impact presentations.
  • Extensive experience working in or closely with Sales organizations is required.
  • Exceptional written and verbal communication skills
  • Creative and strategic thinker
  • Experience working in a Business to Business (B2B) environment supporting sales enablement or sales organizations.
  • Analytical mindset with the ability to use data to measure impact of enablement programs and drive decision-making.
  • Team player with demonstrated ability working in a cross-functional, matrix-oriented, multinational environment
  • Strong interpersonal, trust-building and cross- cultural skills to cope with highly diverse cultures on a global level.
  • Passion for modern learning approaches and the ability to translate complex concepts into simple, engaging, and practical learning experiences for sales teams.

Responsibilities

  • Partner and build meaningful, consultative relationships with geo sales and Channel leaders to understand the sales and channel organization’s strategy and associated enablement needs.
  • Engage with Sales leaders, sales representatives, and partners to surface knowledge and skill gaps and translate them into targeted enablement initiatives.
  • Develop enablement programs that support Avaya Sales and Partner teams across key priorities, solutions, and go-to-market initiatives.
  • Work with a cross-functional team including Product Marketing, product management and specialists to develop and execute training and learning assets that improve field readiness and support sales success.
  • Constantly seek to evolve and refine sales enablement content and programs based on field and partner’s feedback.
  • Lead and facilitate sales training and workshops that equip sales teams with the knowledge, messaging, and skills needed to succeed in customer engagements.
  • Design and deliver impactful learning experiences using a variety of formats including instructor-led sessions, interactive workshops, bite-sized learning modules, and modern formats such as podcasts or microlearning to support continuous learning in the flow of work.
  • Capture insights and best practices from the field and translate them into practical enablement assets and learning moments for the broader sales and partner community.
  • Continuously enhance the sales learning experience by introducing innovative delivery methods and formats that improve engagement and knowledge retention.
  • Define and track key metrics to measure enablement adoption, engagement, and impact on sales readiness and productivity.
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