Sales Enablement Manager

Lucid Software•Salt Lake City, UT

38d•Hybrid

About The Position

Lucid Software is seeking a hands-on, self-driven Sales Enablement Manager to lead onboarding, performance coaching, and the development and delivery of high-impact enablement programs for their North America Commercial Sales teams. As part of the Field Enablement team, this role will partner with sales leadership, frontline managers, cross-functional partners, and global enablement peers to provide sellers with the necessary knowledge, skills, and tools for consistent field execution. Key initiatives include building and facilitating workshops, one-on-one coaching, training new hires, reinforcing sales methodology, and adapting global enablement priorities to regional needs. The ideal candidate is an excellent facilitator, strong coach, and credible partner to sales leaders, comfortable in a fast-paced B2B SaaS environment. They should be adept at translating business priorities, performance gaps, and field feedback into effective enablement experiences that enhance seller skills and results, ultimately driving measurable performance targets. Success will be measured by outcomes such as reduced time-to-productivity, adoption of messaging and tactics, and quota attainment trends.

Requirements

4+ years of experience in Sales, Sales Enablement, sales leadership, or a combination of these in a SaaS environment.
Proven experience coaching sales professionals with a track record of delivering tangible, measurable results. (e.g. improved ramp time or quota attainment). Formal coaching certification or training is highly preferred.
Experience with AI tools to analyze seller performance, generate insights, and improve the speed, relevance, and effectiveness of coaching and training.
Strong facilitation skills, with experience leading engaging live and virtual workshops for sales audiences.
Experience with MEDDPICC, Challenger, Command of the Message, Sandler, ValueSelling, or other formal sales methodology.
Experience using sales tools such as Salesforce, Gong, and ZoomInfo, or similar systems.
Ability to turn complex concepts into clear, practical, field-ready enablement solutions.
Ability to partner credibly with sales leaders and frontline managers.
Strong communication, writing, presentation, and stakeholder management skills.
Data-informed mindset with the ability to use metrics and feedback to improve rep performance.
Ability to pivot quickly and manage multiple complex projects simultaneously in a fast-paced environment.

Responsibilities

Serve as the primary enablement partner for all sales roles across the NA Commercial region, including Corporate, Mid-Market, and SMB Account Executives.
Partner with sales leaders and frontline managers to identify skill gaps, performance trends, and regional enablement needs.
Customize global enablement programs to meet segment-specific needs, ensuring relevance to regional markets, buyer behavior, and sales priorities.
Facilitate live enablement workshops that help sellers apply our sales methodology, messaging, and competitive positioning in real customer conversations.
Reinforce enablement initiatives post-launch through reinforcement, practice, coaching, manager partnership, and follow-up.
Design, build, and facilitate practical, hands-on workshops focused on helping our sellers achieve their targets.
Craft and execute high-impact coaching plans tailored to diagnosed needs and designed to help our reps reach their key performance indicators.
Support regional launches for new products, messaging updates, sales plays, methodology changes, tools, and other strategic initiatives.
Help create and maintain enablement assets such as sales playbooks, facilitator guides, coaching resources, practice exercises, certification rubrics, and job aids.
Support frontline managers with coaching and guidance to reinforce enablement priorities in their team meetings, deal reviews, and coaching conversations.
Stay close to the field by attending team meetings, listening to sales calls, gathering rep and leader feedback, learning rep workflows and tools, and understanding day-to-day seller challenges.
Continually evaluate the effectiveness of coaching plans and field enablement solutions using data-driven insights to measure and improve the tangible business impact of your interventions.
Share field insights with global enablement and GTM partners to improve programs, content, and execution.
Build manager-facing resources and run dedicated manager enablement sessions to help frontline managers lead more effective 1:1s, pipeline inspections, deal reviews, and team meetings.
Leverage AI-enabled insights to identify seller skill gaps, analyze rep calls and performance trends, and personalize coaching recommendations.
Support the regional execution of our global new hire onboarding program for NA Commercial sales roles, helping new sellers ramp quickly and confidently.
Facilitate onboarding sessions, practice workshops, on-on-one coaching, and role-specific learning activities.
Act as a day-to-day enablement coach for new hires as they move through onboarding, helping them achieve key performance milestones.
Track new hire progress, identify where reps are struggling, and provide targeted coaching to improve early productivity.
Partner with sales managers to coordinate onboarding activities, provide performance insights, and collect feedback all to ensure new hires are prepared for success in their first 90 days.