Sales Enablement Manager

AfterShip•Lehi, UT

2d•Hybrid

About The Position

AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants. AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint. AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases. Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide. Your Mission: The Sales Enablement Manager will serve as a dedicated strategic partner to our sales organization, reporting directly to the Head of Sales. In this role, you will own the full enablement function for our sales team - bridging the gap between our product and go-to-market teams to drive consistent performance, faster ramp, and improved revenue outcomes. This is a build-and-own role. You’ll find a strong foundation already in place and the opportunity to take true ownership by developing playbooks, coaching frameworks, and cross-functional alignment programs from the ground up. This is a hybrid-flexible position, with an expectation to come into the Utah office about 3-4 times per week.

Requirements

3–5 years of experience in a sales enablement role, with a track record of building and rolling out programs independently
Proficiency in revenue and CRM platforms such as Gong and HubSpot; experience using these tools for coaching, forecasting, and measuring enablement impact
Experience building playbooks, running product launches end-to-end, and partnering closely with PMM and Product teams
Analytical mindset with the ability to leverage data and insights to inform decisions and drive continuous improvement
Experience in establishing KPIs to measure the effectiveness of enablement initiatives
Excellent communication, presentation, and coordination skills
Strategic mindset with the ability to align enablement initiatives with broader organizational objectives
Ability to work autonomously and manage multiple priorities without constant direction
Experience collaborating cross-functionally with product, marketing, and solutions teams
Based in Utah with the ability to work from the office 3–4 days per week

Nice To Haves

SaaS and ecommerce industry experience is preferred

Responsibilities

Design and deliver training programs that keep the sales team up to date on product launches, PMM updates, sales methodology, and go-to-market motions
Build, maintain, and roll out sales playbooks that equip AEs and BDRs with the messaging, objection handling, and deal strategies they need to succeed
Act as the primary liaison between Product, PMM, and the Sales team—ensuring new launches are understood and activated quickly in the field
Contribute to key go-to-market initiatives and outbound motions, coordinating enablement strategies that support revenue targets
Establish consistent coaching and performance evaluation frameworks to identify gaps and drive improvement across the team
Leverage outbound tools and CRM systems to surface patterns, coach on best practices, and drive improvements in close rate and ACV
Produce and refine sales collateral and copywriting for outbound sequences and other content that supports the sales cycle
Partner with Solutions Architects on enablement programs relevant to their pre-sales motions
Establish metrics to measure the effectiveness of enablement initiatives and track impact on sales performance and revenue growth
Collaborate with the cross-functional Enablement Managers to share best practices and ensure consistency across go-to-market teams