Sales Enablement Manager - Remote

Cisco•Ann Arbor, MI

4d•$130,000 - $207,200•Remote

About The Position

This role sits at the intersection of learning, technology, and business impact — built for someone who wants to lead from the front. We're hiring an experienced learner, experienced designer with strong performance consulting expertise and real command of AI-augmented design. You'll drive the creation of experiential learning journeys that sharpen our Solution Engineers' ability to win with customers and partners across complex, multi-architecture environments. You'll deploy AI as a co-creator and personalization engine — using generative AI, intelligent tutoring, AI-driven simulations, and adaptive platforms to design experiences that are measurably more effective and scalable. You'll also advise senior leaders and coach peers across experiential learning, AI-augmented design, and data-driven practice. Our hybrid environment moves fast and rewards decisive action.

Requirements

BA/BS required; advanced degree in Instructional Design, Learning Sciences, Cognitive Science, Educational Technology, or related field preferred.
10+ years designing measurable, experiential learning for technical sellers or Solution Engineers in corporate environments.
3+ years integrating AI (generative AI, adaptive platforms, AI-driven simulations, intelligent tutoring, conversational AI) into learning experiences.
Working knowledge of AI components (agents, LLMs, graphs, generative systems) to partner effectively with AI Engineers.
Track record of selecting evidence-based strategies that delivered measurable business results.
Experience as a performance consultant partnering with senior stakeholders.
Proven team performance that strengthened business outcomes.

Nice To Haves

7+ years building task-based learning experiences for technical sales or Solution Engineering roles.
Advanced application of cognitive science, design thinking, and experiential learning.
Hands-on fluency with AI tools such as ChatGPT, Claude, Gemini, Copilot, Synthesia, HeyGen, ElevenLabs, and AI-enabled authoring tools.
Proficiency in Articulate 360, Adobe Creative Cloud, and Camtasia; AR/VR experience strongly preferred.
Experience with an LMS and SCORM/xAPI tools; familiarity with LXPs and adaptive learning systems a plus.
Strong storyboarding and visual design skills.
Excellent writing and communication, including scriptwriting for AI-narrated and human-delivered content.
Strong performance consulting, presentation, and executive communication skills.
Project management agility in fast-changing environments.
Self-directed in a hybrid/remote setting.
Commitment to responsible AI use — data privacy, bias mitigation, accuracy, and transparency.

Responsibilities

Performance Consulting & Business Strategy: Partner with senior stakeholders to diagnose performance gaps using data, diagnostics, and AI-powered analytics. Recommend the right solution — learning, process, tooling, or job aids — and tie it to clear business outcomes.
AI-Augmented Learning Design: Lead the design of evidence-based learning grounded in adult learning and cognitive science. Apply AI across the design lifecycle — ideation, content, scenarios, media, accessibility — while ensuring quality and accuracy. Build AI-enabled modalities including role-play partners, adaptive simulations (AR/VR), coaching bots, personalized pathways, and real-time feedback engines.
Prototyping, Measurement & Delivery: Rapidly prototype and iterate using AI tools to compress design cycles. Define success metrics, interpret outcomes with AI-assisted analytics, and deliver clear insights to executive audiences. Manage complex, multi-stream projects using Agile principles.
Influence & Cross-Functional Leadership: Lead cross-functional initiatives, coach peers, and adapt communication to audiences with varied expertise. Build strong working relationships across the TSRM team, SMEs, and stakeholders.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
grants of Cisco restricted stock units
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay (for sales roles)