Sales Enablement Manager
About The Position
As the Enablement Manager for Solutions Engineering (SE), your mission is to build a world-class "Dream Team" of high performers. You will be the architect of the programs that empower our SEs to live out their mantra: “To guide the prospect and drive sales + bookings effectively, efficiently, and responsibly.” You aren't just a trainer; you are a performance coach and a strategic partner. You will ensure every SE—from new hire to seasoned veteran—masters the art of the "Value-Driven Demo," maintains impeccable operational standards, and drives the technical excellence required to minimize churn and maximize quota attainment.
Requirements
- 3-5 years in Sales Enablement, Training, or a Solutions Engineering role within a B2B SaaS environment.
- Deep familiarity with performance management frameworks and coaching to specific KPIs (Quota, Churn, Demo Scores).
- Technical aptitude to understand complex workflows and coach others on using technical calculators and SFDC/Vivun tracking.
- Exceptional ability to command a room (or a Zoom) and write clear, concise documentation.
- Demonstrate ownership, believe in earning everything, and prioritize the customer first.
- Experience with Gong (or similar conversation intelligence), LMS platforms, Vivun/CRM tools, and Tableau.
Nice To Haves
- Experience in the Home Services industry.
Responsibilities
- Develop and scale coaching programs specifically designed to improve Demo Quality Scores, helping SEs deliver persuasive, adaptive stories anchored in customer pain.
- Partner with SE leadership to analyze Churn data and create training interventions to help SEs set better expectations and bridge the gap between sales promises and product reality.
- Provide the resources and structure SEs need to succeed in their quarterly initiatives, ensuring their product knowledge translates into cross-functional business impact.
- Own the SE onboarding journey, shortening the ramp time for new hires while embedding company values and professionalism from Day 1.
- Lead new hire cohorts through rigorous certification processes, ensuring they meet the high bar required to represent the brand.
- Leverage tools like Gong, Vivun, Tableau, and Lattice to identify performance gaps and measure the ROI of enablement programs.
- Operationalize the "Opportunity Gap" process, ensuring SEs provide high-quality feedback to R&D that shapes the product roadmap.
- Build and maintain the "Source of Truth" for SE playbooks, including discovery guides, demo scripts, and technical calculators.
- Coordinate with Product Marketing to translate new features into "Sales-Ready" talk tracks.
- Foster a culture of "Making Each Other Better" through the facilitation of Peer Call Reviews.
Benefits
- Flexible time off
- Learning and development opportunities
- Comprehensive onboarding program
- Leadership training
- Peer-nominated awards
- Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
- FSA and HSA
- 401k match
- Telehealth options including memberships to One Medical
- Parental leave and support
- Up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement
- On-demand maternity support through Maven Maternity
- Free breast milk shipping through Maven Milk
- Pet insurance
- Legal advisory services
- Financial planning tools
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
