Sales Enablement Content Specialist

Lands' End • Dodgeville, WI

10h • Hybrid

About The Position

We are seeking a dynamic and motivated Sales Enablement Content Specialist to join our Business Outfitters team. This role plays a vital role in creating, managing, and optimizing sales and sales operations training and onboarding content, as well as the operational aspects of the sales enablement function. As the Sales Enablement Content Specialist, you will be responsible for managing sales and sales operations content, ensuring it is up-to-date and aligns with the sales/company strategy. You will also play a crucial role in optimizing sales and sales operations processes and workflows to enhance efficiency and effectiveness.

Requirements

• Bachelor's degree in business, marketing, communications, or a related field (MBA is a plus)
• Proven experience in training content management and development, preferably in a sales or marketing context
• Strong organizational and time management skills
• Attention to detail and a commitment to accuracy
• Proficiency in Microsoft Office, sales technology tools, and training platforms
• Data-driven mindset with the ability to analyze content and operational metrics
• Excellent communication and interpersonal skills
• Strong understanding of sales processes and strategies
• Ability to manage multiple projects and priorities
• Proficiency in content creation tools and software
• Ability to adhere to Lands’ End Attendance expectations.

Nice To Haves

• MBA is a plus

Responsibilities

• Collaborate with the sales enablement team and Learning Technology Specialist to develop training materials, including e-learning modules and training guides. Ensure that training content aligns with sales strategies and objectives.
• Conduct ongoing training sessions and workshops to support the Sales Enablement training programs. Partner with Sales leaders with Account Executive onboarding and training coordination. Report training updates to Sales Enablement Manager and Sales/Ops leaders.
• Develop and maintain a systematic and user-friendly content repository of Sales training and materials. Ensure that sales and sales operations materials are easily accessible, organized & tagged for easy retrieval for the team. Identify and determine where content/resources are housed. (LMS, SharePoint, etc.)
• Improve and maintain knowledge management resources for sales and sales operations to ensure that the teams can easy retrieve information to be successful in their roles.
• Manage version control and document history for all sales and sales operations materials to ensure consistency and compliance with company messaging.
• Assist with Sales Summit planning and execution including training with cross-functional partners. Oversee the Chicago Showroom schedule, submit Chicago Showroom invoices for payment, train and assist internal teams with Chicago Showroom processes and procedures.
• Regularly update and refresh training and sales and sales operations content to reflect product changes, market developments, and sales strategies. Coordinate content updates and distribution.
• Foster strong collaboration with the sales, marketing, product, and customer support teams to ensure alignment and effective communication. Act as a liaison between different departments to drive collaboration, communication, and facilitate alignment.
• Document and track sales enablement processes and initiatives. Prepare reports and analyze data to assess the effectiveness of sales enablement programs.
• Assist in the management and optimization of sales technology tools, including CRM systems and sales automation software. Troubleshoot technical issues and coordinate software updates.
• Work closely with sales and operations team to identify and implement process improvements. Streamline workflows to enhance efficiency and productivity.
• Develop and create a variety of sales collateral, including FAQs, presentations, brochures, case studies, and data sheets. Collaborate with subject matter experts and the marketing team to ensure content accuracy and alignment with branding. Maintain and updates sales and sales operations collateral to stay relevant.
• Develop and maintain sales playbooks and sales motions that guide the sales team through different sales scenarios and customer interactions. Ensure sales plays are regularly updated to reflect market changes and product updates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level