Sales Enablement and RFI Manager

Everest Clinical Research•, ON

4d•CA$75,000 - CA$110,000•Remote

About The Position

Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. Everest is known in the industry for its high quality deliverables, superior customer service, and flexibility in meeting clients’ needs. A dynamic organization with an entrepreneurial origin, Everest continues to experience exceptional growth and great success. To drive continued success in this exciting clinical research field, we are seeking committed, skilled, and customer-focused individuals to join our winning team as a Sales Enablement and RFI Manager working remotely (or in office). As a Sales Enablement and RFI Manager, you are a key member of the Commercial Services/Proposals team; developing, writing, and finalizing responses to client and prospect Requests for Information (RFIs) and similar documents such as capabilities presentations in PowerPoint. You coordinate the interaction between Business Development (BD) and key functional leaders within Everest, collecting the most pertinent and strategic content for RFIs. You also support and contribute to managing content within our RFI Content Database, including maintaining up-to-date data sources.

Requirements

Bachelors’ degree in health, physical/biological/chemistry sciences, pharmaceutical sciences, or business fields with experience in the subject matter.
2 years or more in related clinical trial CRO RFI Management and/or Library Management.
High quality written communications for RFI response writing – good logical orientation, succinct but information business writing, attention to detail for formatting, structure, tone, and quantitative data.
Excellent analytical skills, with the ability to generate polished graphs, charts, and tables utilizing Microsoft Office Suite (Excel, PowerPoint, Word, etc.)
Demonstrated experience and ability to persevere and meet tight submission timelines on an occasional basis.
Ability to support development of well-planned and effective bid defense PowerPoint presentations, taking input from functional leaders and subject matter advisors.

Nice To Haves

Experience with administering and backend support of tools such as Salesforce, Qvidian, and working in Power BI is an asset but not required. This includes but is not limited to, generating and maintenance of fields and objects in Salesforce, management of user accounts and permissions, and maintenance of document architecture in Qvidian.

Responsibilities

Supports the preparation of RFI responses by leveraging content in Everest’s RFI Content Database.
Collaborates with Everest Functional Leaders to develop additional tailored responses or refine existing responses to RFI questions.
Applies strategic writing and editing techniques to ensure submissions are accurate, compelling, compliant, and aligned with customer requirements.
Supports maintenance of the RFI Content Database including formatting and filing of new content (graphics, slides, and text) and performing regular reviews of existing content.
Attends weekly Proposal and Commercial team meetings to monitor new proposal and bid defense activity and proactively identify new content for the RFI Content Database.
Refines Proposals and Commercial document and slide templates as new and improved content is developed.
Optimizes completeness of the information in Everest’s Project Experience Database by performing routine reviews to ensure project details are recorded accurately.
Supports ad hoc information requests from internal Everest Proposals, Business Development, and Finance team members.
Supports preparation of proposal documents and bid defense slide decks using templates provided, including drafting PowerPoint slides to summarize therapeutic area experience (tables, charts, slide text), team profiles, and other summary content where needed.
Supports back-end support of CRM (Salesforce) and RFI Content Database, generating new fields and workflows, performing user administration and training.