Sales Effectiveness Trainer

ZEISS Group•McCullom Lake, IL

1d•$82,600 - $103,300

About The Position

The Sales Effectiveness Trainer develops and delivers sales training programs for Carl Zeiss Meditec USA’s field sales force through in-person and virtual education. Training covers product knowledge, competitive product analysis and differentiation, sales processes and effectiveness, continuing development for experienced sales personnel, and onboarding for new personnel. The role supports ongoing field training needs and new product launches. The trainer collaborates with Global Training, Sales, Marketing, Professional Education, Clinical Affairs, R&D, Operations, and Tools and Analytics teams to deliver effective training. Responsibilities also include training sales leaders, representatives, affiliates, and cross-functional teams; conducting field-based coaching, assessments, and certifications; supporting customer-centric course materials; incorporating legal, regulatory, and compliance content; and tracking completion and documentation.

Requirements

At least 5 years of successful high-tech or medical-device sales or training experience.
At least 5 years of relevant operating-room experience, with successful sales and/or clinical technology experience involving capital medical instruments; ophthalmology or phaco experience preferred.
Experience supporting the development or implementation of sales training programs, or experience as a field sales trainer; public-speaking or teaching skills.
Deep knowledge of sales activities, principles, and processes, with the ability to identify, implement, and analyze sales training needs.
Experience measuring training effectiveness.
Strong relationship-building skills and the ability to build rapport with teammates quickly and professionally.
Excellent leadership, interpersonal, communication, project-management, and organizational skills.
Strong presentation and facilitation skills in virtual and live environments.
Ability and desire to work in a fast-paced environment.
Proactive, creative, and positive approach to providing solutions.
Continuous learner with a passion for developing people.
Proficiency in the Microsoft Office Suite.
Ability to work with people from a wide variety of cultures and language abilities.

Nice To Haves

Ophthalmology or phaco experience.

Responsibilities

Lead training for US and/or global sales leaders, representatives, and affiliates on Carl Zeiss Meditec USA products and applications.
Lead training on sales processes, methodologies, tools, and practices.
Conduct field-based training for representatives and occasionally customers, including coaching, assessments, and certifications.
Achieve and maintain LMS Trainer certifications, use globally approved training materials, and collaborate with global trainers on US sales training needs.
Provide in-house, on-site sales, and virtual support for Carl Zeiss Meditec USA products.
Lead training for cross-functional teams, including marketing, clinical, and operations teams.
Support preparation of customer-centric training and course materials for Carl Zeiss Meditec US products.
Incorporate required legal, regulatory, and compliance materials into appropriate training programs.
Drive training completion requirements and documentation.
Provide learner feedback to sales management with recommendations for follow-up coaching plans.
Follow training procedures and contribute to process improvement plans to refine processes and improve efficiency.