Sales Director - ECS (Emergency Care Solutions)

HSI

1d•Remote

About The Position

We’re seeking a hands-on, results-oriented Sales Director to lead our Emergency Care (ECS) sales team. This is a player-coach role—you’ll guide a seasoned team while actively contributing to revenue by engaging customers, supporting deals, and helping the team hit its monthly number. You’ll lead a team of experienced Account Executives in a well-established, high-impact business that delivers life-saving training, certification programs, and equipment across the U.S. Success in this role requires someone who can quickly understand the nuances of the industry, build credibility with customers, and drive performance from day one. Our Emergency Care Solutions (ECS) business delivers: Certification and training programs through a network of 50,000+ authorized instructors. Training materials and curriculum to ~17,000 customers. Life-saving equipment and products, including AEDs, training devices, and safety kits. We are proud to be one of the largest certification training providers in the U.S.

Requirements

7+ years of B2B sales experience, ideally within training, certification, healthcare, safety, or related industries
3+ years of sales leadership experience managing distributed teams
Experience leading a sales team of 5 or more individual contributors
Proven track record of achieving or exceeding revenue targets in B2B sales roles
Hands-on experience using CRM platforms such as Salesforce
Experience owning sales pipeline management, forecasting, and KPI tracking
Experience acting as a player-coach by directly engaging in customer and prospect conversations to advance and close deals
Experience collaborating cross-functionally with Marketing, Product, Operations, or Customer Success to support revenue goals

Nice To Haves

B2B sales experience in training, certification, healthcare, safety, or related industry
Familiarity with transactional and solution-based sales approaches
Experience working with instructor networks, channel partners, or distributed customer bases
Ability to travel approximately 25–30% for trade shows and customer engagement

Responsibilities

Lead, coach, and develop a sales team of 5 Account Executives and 1 Sales Administrator to achieve monthly revenue targets
Act as a player-coach by stepping into deals and customer conversations to drive results
Provide ongoing coaching, mentorship, and performance management to the sales team
Partner with customers and prospects to advance opportunities and close strategic or complex deals
Identify growth opportunities, partnerships, and market expansion strategies
Own pipeline health, forecasting accuracy, and KPI performance
Improve sales processes, territory alignment, and execution
Represent HSI at industry events, trade shows, and conferences
Build relationships with customers, instructors, and partners
Collaborate cross-functionally with Marketing, Product, Operations, and Customer Success teams
Bring customer and market insights back to inform strategy and product direction