Sales Director

MCR • Tallahassee, FL

57d • Hybrid

About The Position

The Director of Sales will be responsible for meeting and exceeding group booking goals, increasing average daily rate and occupancy growth, growing market share on an annual basis, and managing revenue maximization and expense control. This role also involves oversight of the sales and/or events department, maintaining client relationships, and networking. The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests, and this role contributes to achieving great guest satisfaction scores and maintaining a spotless, well-organized, and safe hotel at all times.

Requirements

• Previous supervisory experience preferred.
• Progressive experience in the hospitality, hotel, restaurant, or service industry, including Rooms and Food & Beverage departments preferred.
• Must have a positive attitude and willingness to learn.
• Possess highly developed verbal & written communication skills.
• Ability to influence others, negotiate, provide friendly service, and possess professional selling skills.
• Must be able to work independently and simultaneously manage multiple tasks.
• Must have attention to detail, meet deadlines, and demonstrate strong organization and presentation skills.
• Regularly required to stand or remain in a stationary position for long periods of time (3-4 hours at a time).
• Required to type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
• Required to inspect and visually observe details at close range (within a few feet) and from long range.
• Frequently walking around the property to give tours of the building.
• Read, write, understand and communicate with others effectively using the English language.
• Read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals.
• Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style.
• Ability to speak effectively in English before groups such as customers or employees.
• Read and interpret business records and statistical reports in English.

Nice To Haves

• Bachelor’s or Associate’s Degree Preferred.

Responsibilities

• Proactively develop quantifiable action plans and conduct site inspections to meet and exceed group booking goals.
• Develop and execute strategic plans to achieve optimal occupancy and Average Daily Rate (ADR) growth.
• Coordinate with revenue and pricing teams to build pipelines for key dates and soft periods, securing new business and demonstrating proactivity to grow market share annually.
• Maximize total revenues and control expenses to meet and exceed hotel profitability objectives.
• Oversee operations of the hotel sales function, including sales, follow-up, and sales administration.
• Execute and support the operational aspects of business booked, including generating proposals, writing contracts, and customer correspondence.
• Oversee the event management of group bookings and ensure a seamless on-property experience with friendly service for all contracted customers.
• Build and maintain professional and active relationships with clients, third-party meeting planners, referral sites, and other key lead generators.
• Maintain strong visibility in the local community and industry organizations by positively representing the hotel on site visits, trade shows, and sales calls.
• Attend required meetings and functions, even outside typical office hours.

Benefits

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree