Sales Development Specialist

Heritage - Crystal Clean LLC•Hoffman Estates, IL

4h•Onsite

About The Position

The Sales Development Specialist is a key component of the sales team, responsible for generating leads, qualifying prospects, and scheduling appointments to support the growth of Crystal Clean. This role directly contributes to the success of the outside sales team by building a strong pipeline of qualified opportunities.

Requirements

High school diploma or equivalent required.
Basic proficiency in CRM systems (Goldmine preferred).
Working knowledge of Microsoft Outlook, Excel, and Word.
Demonstrates professionalism and courtesy in all interactions.
Maintains a positive, resilient attitude in the face of rejection and stress.
Accepts coaching and constructive feedback with a growth mindset.
Organized, dependable, and able to work with minimal supervision.
Projects a positive image of Heritage-Crystal Clean to customers, colleagues, and the public.

Nice To Haves

Some prior work experience preferred.
Previous sales or customer service experience highly desirable.

Responsibilities

Conduct high-volume outbound prospecting (100+ calls daily).
Accurately enter and maintain customer data in company systems.
Schedule a minimum of 35 qualified appointments per week.
Field incoming calls from prospective customers.
Respond promptly to requests from outside sales staff.
Distribute information to potential customers via email, mail, or fax on a daily basis.
Provide weekly schedules and updates to outside sales staff via email.
Maintain clear and professional communication with interoffice staff.
Perform additional duties as assigned by supervisor.