Sales Development Representative (SDR)

Polimorphic•New York, NY

2h•Remote

About The Position

Governments partner with Polimorphic to manage the uniquely complicated demands of service delivery—improving the experience for staff and residents. Most government operations are fragmented across departments, systems, and communication channels. These inefficiencies keep staff overworked and residents underserved. Polimorphic bridges disconnects across existing operations. Our intelligent AI platform supports service delivery from a resident’s first question through resolution. Residents get faster service, teams reclaim focus, and leaders unlock insights to continuously improve. Polimorphic customers save resources, increase resident satisfaction, and modernize service delivery at scale. Polimorphic is hiring a Sales Development Representative (SDR) to help expand our footprint across the public sector. In this role, you will be responsible for generating qualified meetings for our Account Executives through a combination of outbound prospecting and inbound lead follow-up. This is an opportunity to join a mission-driven team solving meaningful problems for municipalities and government agencies across the country.

Requirements

1–3 years of sales experience (SDR/BDR experience strongly preferred)
Proven ability to book qualified meetings consistently
Strong written and verbal communication skills
Experience using dialers and sequencing tools, specifically Nooks and Outreach
High attention to detail and ability to stay organized in a fast-paced environment
Resilience, grit, and a coachable mindset
Passion for government, civic innovation, and improving public sector operations

Nice To Haves

Interest or experience in GovTech/public sector sales is a major plus

Responsibilities

Generate qualified sales meetings through outbound prospecting and inbound lead engagement
Execute high-volume daily outreach via phone, email, and LinkedIn
Meet and exceed monthly and quarterly target expectations
Conduct discovery-level qualification conversations with government stakeholders
Build and manage a strong pipeline of public sector prospects
Research target accounts and tailor messaging to specific departments and use cases
Collaborate closely with Account Executives and Sales Leadership to align outreach strategy
Maintain accurate documentation and follow-up activity throughout the sales process
Represent Polimorphic at virtual and in-person events as needed