Sales Development Representative (SDR)

Clarapath•Hawthorne, NY

4d•Onsite

About The Position

Clarapath is a medical robotics company based in Westchester County, NY, dedicated to transforming and modernizing laboratory workflows. Our mission is to improve patient care by increasing efficiency, reducing costs, and enhancing the quality and consistency of laboratory processes. Our portfolio includes SectionStar® and TrimStar Pro®, innovative electro-mechanical systems designed to automate and elevate critical steps in the histology workflow. SectionStar® delivers high-quality, consistent tissue sections, while TrimStar Pro® streamlines and standardizes the trimming process - together enabling laboratories to operate with greater precision, throughput, and reliability. At Clarapath, we bring together experts across engineering, data science, robotics, healthcare innovation, and laboratory operations. Our R&D team drives innovation, product enhancements, and a strong pipeline of new solutions, while our manufacturing team oversees production and quality control at our ISO-certified facility. Also based in our New York headquarters are our sales, marketing, administrative, and service teams, who work closely together to ensure every customer receives a seamless, personalized experience at every touchpoint. The Sales Development Representative (SDR) will play a key role in supporting Clarapath’s sales and business development efforts by identifying, engaging, and qualifying prospective customers for Clarapath’s advanced SectionStar® and TrimStar Pro® platforms. This individual will be responsible for researching target accounts, initiating outbound prospecting efforts, responding to inbound inquiries, and generating qualified meetings and opportunities for the sales team. Working closely with sales, marketing, and customer-facing teams, the SDR will help build a strong sales pipeline and create meaningful relationships with prospective customers across the laboratory, pathology, healthcare, and life sciences industries. We are seeking a motivated, personable, and proactive sales professional who enjoys building relationships, learning complex technology, and engaging with customers to understand their needs. The ideal candidate is comfortable with outbound outreach, thrives in a fast-paced and collaborative environment, and is excited about representing innovative medical technology that is transforming laboratory workflows and improving patient care.

Requirements

Bachelor’s degree in Business, Marketing, Communications, Life Sciences, or a related field preferred
1-3 years of experience in sales, business development, customer-facing, recruiting, or a related role preferred
Strong verbal and written communication skills
Comfortable making outbound calls and initiating conversations with prospective customers
Demonstrated ability to build rapport and establish relationships with new contacts
Strong organizational skills and attention to detail
Self-motivated, proactive, and results-oriented
Comfortable working in a fast-paced, collaborative environment
Ability to learn and communicate technical products and concepts
Familiarity with CRM systems and sales prospecting tools, a plus
Experience selling into healthcare, medical technology, diagnostics, laboratory, or life sciences markets, a plus

Responsibilities

Research and identify prospective customers and target accounts within the pathology, laboratory, healthcare, and life sciences markets
Conduct outbound prospecting through phone calls, email, LinkedIn, and other appropriate channels
Respond promptly and professionally to inbound leads and inquiries
Qualify prospective customers based on business needs, fit, interest, and purchasing potential
Schedule qualified meetings and product discussions for members of the sales team
Develop and maintain a consistent pipeline of qualified prospects
Build relationships with prospective customers and serve as a knowledgeable first point of contact for Clarapath
Learn and effectively communicate Clarapath’s products, technology, value proposition, and applications
Maintain accurate and up-to-date prospect and activity information in the company’s CRM
Track outreach activities, meetings, opportunities, and conversion metrics
Collaborate with Sales and Marketing to refine prospecting strategies and messaging
Follow up consistently with prospects throughout the qualification process
Participate in sales meetings, training, trade shows, conferences, and other business development activities as needed
Stay informed about industry trends, customer needs, competitive activity, and developments in pathology and laboratory automation
Meet or exceed established activity, qualified meeting, pipeline generation, and other performance goals