Sales Development Representative

Sitemate•Austin, TX

14d•Hybrid

About The Position

The Sales Development Representative is responsible for qualifying and routing inbound leads across three channels: self-service and inside sales. This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce. Success in the role is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.

Requirements

Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing and in-person.
Excellent task organization and prioritization skills, with the ability to multi-task efficiently.
Ambitious individuals wanting to pursue a career in SaaS.
People who thrive in a structured, high-agency, KPI-driven environment.
Strong communicators who enjoy building relationships.
Resilient individuals who can persevere and perform with high-volume tasks.

Nice To Haves

Experience with modern tooling - CRMs, Health Scoring, Live chat, Knowledge bases.
Experience conducting customer meetings digitally (e.g. Zoom/Teams) and/or physically (in person/face to face with customers).
Patience working in an industry where not all users are tech-savvy.

Responsibilities

Qualifying and routing inbound leads through two channels: self-service & inside sales.
Engaging with prospects through phone calls, emails, and live chat on the website.
Utilizing internal tools like Slack and Salesforce for prospect engagement.
Booking and completing product demonstrations as a measure of success.

Benefits

Competitive, performance-based remuneration
Equity options
20 days paid annual leave, plus sick, carer’s, and compassionate leave
16 weeks parental leave for primary carers and 6 weeks for secondary carers (including adoption and stillbirth support)
Comprehensive health coverage - Medical, Dental, and Vision insurance (company pays 100%)
401k plan
Health Savings Plan (HSA)
Basic life insurance, AD&D, short-term and long-term disability coverage
Customized retirement benefits
Professional growth budget and transparent career plans
Employee Assistance Program (EAP)
Laptop and home office setup budget
Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year
Weekly catered lunches
Global offsites
"Life Story" sessions
LEED Gold certified building
On-site showers & parent's room
Video game room & outdoor terrace
Walking distance to Whole Foods
MetroRail station nearby