Sales Development Representative

Gateway Mechanical Services • Edmonton, AB

9d

About The Position

Gateway Mechanical Services is seeking a motivated and ambitious Sales Development Representative (SDR) to join their team. The SDR will be the first point of contact for prospective customers and will play a crucial role in the business development strategy. This role involves working closely with the Business Development team to identify new opportunities, build customer relationships, and open doors to projects across multiple industries. The position offers a blend of sales, customer engagement, market research, and strategic support.

Requirements

• Exceptional verbal and written communication skills.
• Strong relationship-building and customer engagement abilities.
• Intermediate to advanced computer proficiency.
• Solid working knowledge of Microsoft Excel, Word, and PowerPoint.
• Strong organizational skills with the ability to manage multiple priorities.
• Self-motivated, goal-oriented, and driven to achieve results.

Nice To Haves

• Experience in sales development, business development, inside sales, or customer engagement roles.
• Previous experience within the HVAC, mechanical services, or refrigeration industry.
• Experience using Salesforce or other CRM platforms.

Responsibilities

• Connect with prospective customers and generate interest in Gateway's services.
• Schedule and coordinate meetings between qualified prospects and Business Development Representatives.
• Use a consultative approach to understand customer needs and identify opportunities.
• Research, develop, and expand targeted prospect lists to support growth initiatives.
• Conduct outreach campaigns across multiple market segments and territories.
• Pre-qualify potential customers to ensure a strong fit with our services.
• Support customer validation, onboarding, and account setup processes.
• Prepare estimates and responses for Requests for Pricing (RFPs), Requests for Quotes (RFQs), and Time & Material Standing Offers.
• Assist with the management and renewal of Time & Material Standing Offers.
• Provide sales activity reporting and pipeline support.
• Help identify new business opportunities within existing and emerging markets.
• Keep customer records accurate and up to date within Salesforce CRM.
• Track interactions, opportunities, and key customer information to support effective sales strategies.
• Contribute valuable market intelligence and customer insights to the sales team.
• Champion Gateway's safety-first culture.
• Promote safe work practices and environmental responsibility.
• Act as a positive ambassador for the company.
• Support a collaborative workplace built on respect, teamwork, and shared success.

Benefits

• Professional growth and career development opportunities.
• A collaborative and team-focused culture.
• Industry-leading safety standards.
• Innovative solutions and exceptional customer service.
• Recognizing and rewarding employee contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed