About The Position

As a leading health tech company that’s founder-led and privately held, PointClickCare empowers its employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations. We reinvest a significant percentage of our revenue back into research and development. PointClickCare empowers its people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. This role is an entry-level salaried sales position where the Sales Development Representative (SDR) will support a Senior Sales Executive and be responsible for day-to-day interactions with prospective customers in the health care industry. The SDR, as part of a larger team, plays a major role in the company's business development efforts, from establishing initial contact with customers and potential customers to facilitating follow up activities that lead to new business opportunities. The primary responsibility for the SDR will be to schedule conference calls and meetings for the VP of Sales with prospects. The headquarters for this role is based in Salt Lake City, Utah, but is remote for those living in North America.

Requirements

  • Bachelor's Degree or equivalent experience
  • Customer service experience
  • Experience working in a team environment
  • Sales or fundraising experience
  • Strong communication skills
  • Proven ability to meet and exceed goals
  • Ability to communicate by e-mail and phone
  • Ability to overcome challenges or obstacles in the moment
  • Attention to detail

Responsibilities

  • Develop strong content knowledge of the healthcare industry
  • Research potential prospects
  • Create a strategic outreach plan with Vice President of Sales to target prospective customers
  • Cold call and email to schedule meetings and conference calls.
  • Identify and target prospective ED Medical Directors, CMOs, and other healthcare executives through strategic planning and execution
  • Communicate with prospective customers including chief health care executives using creative outreach methods via email and phone
  • Achieve weekly, monthly and quarterly goals through scheduling of meetings and appointments for Vice President of Sales with prospective customers
  • Prepare background material and market research in preparation for all sales meetings and appointments
  • Manage post-sales meeting follow up such as scheduling follow up calls and assisting with the new customer sales process
  • Maintain internal database to track key performance metrics and sales and marketing activities
  • Own calendaring, logistics and administrative responsibilities for all pieces of the sales process for the Vice President of Sales
  • Manage special projects as necessary

Benefits

  • 4% per hour in lieu of benefits
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