Sales Development Representative

Mythics•Virginia Beach, VA

1d•Hybrid

About The Position

Sales Development Representatives support the sales team throughout the sales cycle by applying company processes and professional sales and customer service practices. The role includes managing customer and opportunity information, generating quotes, processing orders, and supporting competitive solicitations, RFQs, and RFPs. Representatives maintain communication with sales leadership and team members and may support other sales departments and marketing initiatives as needed. The position requires being in the office on Tuesdays and Thursdays.

Requirements

High school diploma or GED, plus two to four years of related experience and/or training, or an equivalent combination of education and experience.
At least two years of experience providing administrative support in a sales environment or working in a customer service role.
Strong customer service orientation and relationship-building skills.
Attention to detail and accuracy in documentation.
Clear and professional verbal and written communication.
Ability to collaborate with sales representatives, management, and cross-functional teams.
Proactive approach to identifying and resolving issues.
Ability to prioritize tasks and manage multiple projects simultaneously.
Resourcefulness in supporting sales efforts and adapting to changing priorities.
Knowledge of Microsoft Office, specifically Excel.
Must be in the office Tuesday and Thursday.

Responsibilities

Research market trends and generate leads through call blitzes and promotional campaigns aligned with company initiatives.
Support the sales team in securing business through competitive sales strategies and knowledge of company products and services.
Follow established sales policies and procedures to ensure consistent and effective customer engagement.
Provide administrative support by generating reports, logging support tickets, and processing deals for assigned representatives and other projects.
Create accurate sales quotes for sales representatives, management, and solicitation responses.
Maintain and update sales opportunities in Salesforce, including transaction history and order processing.
Respond to requests for quotes (RFQs) and manage the sales cycle through completion.
Communicate with customers, provide requested information, and follow up as needed.
Participate in customer calls and manufacturer forecast meetings as required.
Perform additional duties and tasks to support the sales team as assigned.