Sales Development Representative (SDR)

Lillio (formerly HiMama)

18h • CA$50,000 - CA$80,000 • Remote

About The Position

Lillio (formerly HiMama) is a mission-driven business focused on empowering early childhood educators with innovative tools to improve child outcomes, engage families, and support professional growth. As a Series B, private-equity backed company and part of the Bain Double Impact portfolio, Lillio is recognized as an industry leader, named by Time Magazine as one of the world's top EdTech companies. The company is seeking a quick-thinking, hard-working, and curious individual to join their sales team and contribute to rapid expansion. The ideal candidate enjoys connecting with people, strives to exceed targets, and is looking to make a significant impact on the early childhood education industry. As the first point of contact with prospects, the Sales Development Representative (SDR) should have a strong understanding of the sales process, excel at researching leads, initiating relationships with decision-makers, and setting up Associate Account Executives, Account Executives, and Account Managers for success. Key attributes for this role include curiosity, quick learning, strong communication skills, and the ability to compellingly present Lillio's offerings. The sales team is a small, high-energy, collaborative, and ambitious group dedicated to driving accelerated business growth with a strong team mentality and a commitment to supporting customers.

Requirements

• Mission alignment with commitment to young children and their caregivers.
• Excitement to jump into a new opportunity.
• Some sales or customer success experience at a fast-paced, dynamic organization.
• Highly motivated and energetic, with a strong desire to engage potential customers through outbound calls.
• Exceptional verbal and written communication skills.
• Highly organized with the ability to multitask, prioritize time while maintaining attention to detail.
• A strong history of meeting and exceeding measurable performance goals.
• A strong history of demonstrating a growth mindset that thrives in a culture of coaching, feedback, and encourages self-reflection and personal development.
• Thinking outside-the-box to drive innovation and change.
• The ability to persevere and overcome objections to achieve long-term goals.
• Canadian applicants only.
• Willingness to travel in-person as required for the role.

Responsibilities

• Utilize research to meet and exceed monthly quotas for creating new sales opportunities through responding to warm/hot inbound leads, cold calling, and cultivating new leads.
• Identify prospect gaps in achieving their goals and suggest appropriate products to help them succeed.
• Build rapport quickly with key decision-makers in early childhood programs (owners, directors, systems leaders).
• Prioritize and organize lead pipeline for maximum daily efficiency.
• Record and update data in Salesforce accurately and in real-time.
• Stay informed about changes in the Early Childhood Education industry.
• Be an active team member, collaborating with the team and coordinating cross-functionally, especially regarding top-of-funnel activities.
• Continue to learn and grow as a sales professional.

Benefits

• Flexible working arrangements; remote-first company with quarterly virtual gatherings and at least one in-person gathering per year.
• Health benefits package includes medical, dental, and vision.
• Paid time off, including vacation, personal, and volunteer days.
• Opportunities for learning, mentorship, and professional development.
• Ongoing team-wide and company-wide virtual social activities and success celebrations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed