Sales Development Representative – Home Services (Inbound/Outbound)

Current Electric • Wauwatosa, WI

5d • Onsite

About The Position

We're looking for a driven, phone-confident Sales Development Representative to join our high-performance call center team. This is a sales role first — you'll make outbound calls, follow up on estimates, and convert every conversation, inbound or outbound, into a scheduled job. If you're motivated by goals, comfortable handling objections, and know how to ask for the close, this is where you'll thrive. Current Electric is an award-winning home services company built on teamwork, accountability, and delivering a five-star customer experience. Our Sales Development team drives our growth by creating opportunities and supporting our field teams every day.

Requirements

• 1–3+ years in outbound sales, telesales, appointment setting, or inside sales
• Call center or customer service background is a plus, not a requirement
• Comfortable making high-volume outbound calls and working toward booking/close targets
• Strong communication skills and the ability to control and guide a conversation
• Confidence handling objections and asking directly for the next step
• Ability to multitask and stay organized in a fast-paced, goal-driven environment
• Emotional intelligence, professionalism, and accountability
• Proficient in Google Workspace (Docs and Sheets)
• High school diploma or GED required

Nice To Haves

• ServiceTitan experience preferred but not required
• Technical Experience with CRM systems

Responsibilities

• Make outbound calls to schedule service, follow up on estimates, and generate new opportunities
• Convert inbound and outbound conversations into booked appointments
• Confidently guide customers to the next step — every call has a goal
• Hit clear, structured targets for call volume and booking performance
• Manage a high-activity workload while staying organized and accurate
• Consistently meet or exceed individual and team quotas
• Communicate with clarity, professionalism, and purpose
• Build trust quickly and handle objections with confidence
• Represent the brand in every interaction
• Coordinate with dispatch and leadership to keep schedules running smoothly
• Support team goals in a positive, accountable environment
• Lead by example through communication and consistent performance

Benefits

• Competitive hourly pay ($20.00–$25.00/hr based on experience) plus commission and performance-based incentives
• Comprehensive health benefits: medical, dental, vision, and company-paid life insurance
• Health Savings Account
• Consistent Monday–Friday schedule, 8:30 AM–5:00 PM (no nights, no weekends)
• 401(k) with company match up to 4%
• Employee referral bonus program
• Ongoing training and development in a team-focused, high-performance environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED