Sales Development Representative

ThoughtSpot•Chicago, IL

1d•Hybrid

About The Position

ThoughtSpot is seeking a highly responsive, detail-oriented Inbound Sales Development Representative (SDR) to accelerate growth in the US. This role serves as the initial point of contact for prospective customers, qualifying inbound interest, understanding business needs, and converting engagement into high-quality sales pipeline. Operating at the intersection of marketing, sales, and AI, you will leverage data, automation, and generative AI tools for rapid, intelligent, and personalized buyer engagement. You will be instrumental in shaping first impressions and ensuring every inbound interaction reflects ThoughtSpot’s value and vision, translating curiosity into meaningful conversations for both technical and business audiences.

Requirements

Experience in an inbound SDR, BDR, or customer-facing role (or strong interest in moving into sales).
Strong communication skills with the ability to engage and qualify both technical and non-technical audiences.
A customer-first mindset with a focus on responsiveness and quality engagement.
Comfort working in a fast-paced environment with a high volume of inbound activity.
Curiosity and enthusiasm for using AI, automation, and data to improve performance.
Strong organizational skills and attention to detail.
Ability to quickly understand prospect needs and map them to business value.
Collaborative approach with a desire to partner closely with Sales and Marketing.
Positive attitude, coachability, and a drive to grow within a high-performing team.
AI literacy and workflow integration, including the ability to comfortably and confidently integrate artificial intelligence into their daily workflow to increase productivity and quality.
Hands-on experience to leverage AI tools (industry-leading LLMs) to increase productivity, automate routine tasks, and improve work quality.
Ability to speak to the experience of using AI for research, content creation, and document summarization while maintaining ownership of judgment and final decisions.
Ability to write effective prompts to get the most accurate and creative results from AI tools.
Curiosity in exploring new AI tools.
Adaptability to quickly learn and implement new, emerging AI technologies.
Critical thinking to know when to identify when AI should be used versus when human judgement is necessary.

Nice To Haves

Exposure to Business Intelligence, Data Analytics, or Data Warehousing concepts.
Experience with tools like Salesforce, LinkedIn Sales Navigator, or marketing automation platforms.
Familiarity with AI tools (e.g., ChatGPT, sales engagement platforms, or workflow automation tools).

Responsibilities

Own qualification and follow-up of inbound leads across channels (web, events, content, campaigns) to generate high-quality pipeline.
Respond rapidly to inbound interest, engaging prospects with thoughtful, personalized outreach.
Use AI tools and data insights to tailor messaging based on each prospect’s behavior, industry, and needs.
Partner closely with Marketing to provide feedback on lead quality, campaign performance, and conversion trends.
Collaborate with Account Executives to ensure smooth handoff of qualified opportunities.
Leverage automation and AI-driven workflows to improve speed-to-lead and conversion rates.
Identify patterns in inbound activity to uncover new opportunities or optimize engagement strategies.
Maintain accurate activity tracking, lead status, and pipeline data in Salesforce.
Consistently meet and exceed pipeline generation and conversion targets.