Sales Development Representative

Evernest Holdings • Birmingham, AL

2d • $22 - $24

About The Position

The Sales Development Representative (SDR) represents Evernest as the first human point of contact for new inbound leads. This role exists to deliver immediate, professional, and trustworthy first impressions; respond to leads with urgency; lightly qualify for fit; and execute fast, clean handoffs to the appropriate Business Development Manager (BDM). The SDR protects BDM time by owning early-stage lead management, speed-to-lead execution, CRM hygiene, and appointment setting.

Requirements

• Confident, personable, and natural on the phone
• Strong rapport building and customer service approach
• Motivated by activity, outcomes, and team success
• Comfortable using a variety of tech including; CRM’s, dialers, calendars, email, and texting tools daily
• Able to manage tasks and documentation efficiently in a high-volume environment
• Adapts quickly to new systems, workflows, and process updates
• Handles rejection, missed connections, and objections professionally
• Maintains energy, urgency, and attention to detail throughout the day

Responsibilities

• Complete required new hire and role-specific training
• Be fully trained and “client-ready” within 30 days
• Demonstrate working knowledge of Evernest services, markets covered, and owner profiles
• Actively manage a high volume of inbound leads during assigned coverage hours
• Minimize speed to lead within 60 seconds of receiving a new lead
• Maintain accurate lead statuses, dispositions, and detailed notes in the CRM
• Maintain a consistent follow-up cadence until a lead is disqualified or handed off
• Consistent support and collaboration with the BDM
• Pass qualified leads to the appropriate BDM via warm transfer whenever possible
• Schedule meetings on BDM’s calendar when needed
• Ensure every handoff includes clear, professional CRM documentation
• Minimize booking unqualified or premature meetings
• Maintain strong appointment show rates through: Proper expectation setting, Positioning the BDM as a trusted local expert, Scheduled reminders of upcoming appointments

Benefits

• Limitless Learning & Growth : Uncapped professional development opportunities, including weekly company-wide sessions focused on both personal and professional growth.
• Comprehensive Benefits Package: Substantial health, dental, and vision coverage to keep you and your family well taken care of.
• Time for yourself: We offer PTO accrual in addition to 8 paid company holidays plus 2 floating holidays of your choice — because real balance means making time for what matters most to you.
• Culture That Prioritizes People: Weekly company-wide Q&A sessions with our CEO and leadership team — your chance to connect, be recognized, and have your voice heard.
• Innovation Starts Here : Weekly team meetings dedicated to process improvement, collaboration, and solving real challenges — your ideas matter.
• Feedback-Driven Culture : Weekly, Monthly, and Quarterly check-ins focused on growth, empowerment, and constructive feedback— because we want you to thrive, not just survive.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed