Sales Development Representative

CJ Physical Therapy & Pilates•Portsmouth, NH

6d•$55,000 - $60,000•Remote

About The Position

This role is for an Outbound Sales Closer focused on high-ticket health and wellness services. The primary responsibility is to engage with warm-to-cold leads through a high volume of daily outbound touches (call, text, email, video) to convert them into Discovery Visits. This is a full sales cycle position where you will build rapport, handle objections, and guide potential clients towards a decision. The role requires a proactive approach, strong communication skills, and the ability to work independently while adhering to structured follow-up systems. It is not a customer service or call center position, but rather a crucial first point of contact for individuals seeking solutions for pain management. CJ Physical Therapy & Pilates is a growing cash-based company focused on helping active adults over 40 maintain mobility and independence without pills, injections, or surgery. The company is scaling and plans for multi-location expansion. The role is metrics-driven, with a focus on booking rate, show rate, and conversion quality.

Requirements

US-based, authorized to work in the US.
Available during Eastern Time business hours.
2+ years of outbound sales, SDR, or appointment-setting experience with a high-volume call/text/email cadence.
Proven track record hitting booking or revenue targets.
Strong, demonstrable objection-handling ability.
CRM experience (Go High Level experience is a plus).
Excellent written and verbal communication skills.
Comfortable with coaching, feedback, and role-play as an ongoing part of the job.
Ability to run a structured cadence across a lead list without letting people fall through the cracks.
Comfortable discussing premium pricing.
Willingness to receive coaching and implement feedback.

Nice To Haves

Experience in health/wellness.
Experience in elective medical.
Experience in cash-based healthcare.
Experience in high-ticket service sales.

Responsibilities

Conduct 80-100 outbound touches per day (call, text, email, video) against a defined lead list.
Convert leads into Discovery Visits that attend their appointments.
Build rapport quickly and handle objections related to cost, skepticism, and decision-making.
Help individuals understand if a Discovery Visit is the right fit for their needs.
Execute a structured follow-up cadence.
Set expectations upfront to protect show rates.
Confirm and reinforce commitment before the visit.
Maintain clean and accurate CRM documentation.
Participate in weekly coaching, call reviews, and live role-play sessions.
Track, report on, and own personal sales numbers.
Achieve 30+ qualified Discovery Visits booked per month within the first 90 days.
Achieve a 90%+ Discovery Visit arrival rate.
Ensure 70%+ of Discovery Visits move into a paid evaluation.
Maintain accurate and organized CRM documentation daily.
Consistently meet Key Performance Indicators (KPIs) within the first 12 months.
Bookings that convert into actual care plans.