Sales Development Representative
About The Position
Gallagher Security Americas is seeking a Sales Development Representative to generate qualified opportunities across the region. This role is crucial for our lead generation strategy, involving research, outreach, prospecting, inbound lead follow-up, outbound demand generation, and lead qualification. The Sales Development Representative will collaborate with marketing and sales teams to convert interest into qualified opportunities using various communication channels including phone, email, social media, market intelligence platforms, and CRM activity. This position is ideal for individuals with prior experience in sales development, inside sales, demand generation, telemarketing, customer service, or sales support. Initially, the role will be based onsite in Canton for training, with a potential transition to a hybrid working arrangement.
Requirements
- 2+ years of experience in inside sales, sales development, demand generation, telemarketing, customer service, or a related role
- A bachelor’s degree in Business or a related field, or equivalent practical experience
- Strong written and verbal communication skills, with a positive and professional phone presence
- Demonstrated prospecting ability, active listening skills, and confidence engaging new contacts
- Experience using CRM systems, sales outreach tools, Microsoft Office, or similar business tools
- A self-motivated, collaborative approach with strong follow-through, urgency, and attention to detail
Responsibilities
- Follow up on inbound marketing leads and qualify opportunities for the sales team
- Research target accounts, build prospect lists, and identify key decision-makers
- Conduct outbound calls, emails, and social outreach to generate new sales conversations
- Educate and nurture prospects until they are ready to speak with a Business Development Manager or Regional Sales Manager
- Support campaign, webinar, seminar, conference, and demo follow-up activity to help move prospects through the sales pipeline
- Maintain accurate lead, activity, and qualification information in the CRM and share feedback to improve the sales development process
Benefits
- Hybrid work model
- Annual incentive opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
