About The Position
We're looking for a driven Sales Development Representative (SDR) to join a growing B2B SaaS company that helps restaurant businesses improve profitability and streamline operations. In this role, you'll engage restaurant owners and decision-makers through outbound cold calling, identify business challenges, qualify opportunities, and schedule product demonstrations for the sales team. This is a high-volume outbound sales role, ideal for someone who enjoys prospecting, building relationships, and creating opportunities through meaningful conversations.
Requirements
- Previous experience as an SDR, BDR, Appointment Setter, Telesales Representative, or similar outbound sales role.
- Proven experience making outbound cold calls.
- Experience speaking with business owners or senior decision-makers.
- Excellent communication and active listening skills.
- Strong objection handling and persuasion abilities.
- Ability to identify business needs through discovery questions.
- Experience using CRM platforms.
- Highly organized with excellent follow-up skills.
- Comfortable working independently in a remote environment.
- Strong spoken English with clear pronunciation.
- Reliable internet connection and a professional home office setup.
Nice To Haves
- Experience selling SaaS or subscription-based software.
- Experience selling into restaurants, hospitality, or SMBs.
- Familiarity with restaurant operations or profitability management.
- Experience working with North American customers.
- Experience using dialers, CRM systems, and appointment scheduling tools.
- Track record of consistently achieving outbound sales targets.
Responsibilities
- Conduct a high volume of outbound cold calls to restaurant owners and operators.
- Introduce the company's software solution in a clear and engaging way.
- Capture prospects' attention and generate interest quickly.
- Follow structured sales scripts while keeping conversations natural.
- Adapt your approach based on each prospect's needs and business.
- Identify whether prospects match the ideal customer profile.
- Understand how they currently manage operations, inventory, labor, food costs, and profitability.
- Discover operational pain points and business challenges.
- Assess buying potential and determine if a product demonstration is appropriate.
- Focus on booking qualified meetings rather than maximizing appointment volume.
- Conduct initial discovery conversations around topics such as: Food cost management, Labor costs, Inventory control, Purchasing processes, Recipe costing, Profitability tracking, Operational efficiency, Multi-location management, Restaurant performance visibility.
- Schedule qualified product demonstrations.
- Confirm meeting details and contact information.
- Ensure prospects understand the value of the demo.
- Record detailed discovery notes for the sales team.
- Coordinate confirmations, reminders, follow-ups, and rescheduling when needed.
- Maintain accurate CRM records.
- Document calls, objections, qualification details, and next steps.
- Keep prospect information updated.
- Manage follow-up activities consistently.
- Meet outbound activity and appointment targets.
- Participate in coaching sessions and call reviews.
- Track common objections and provide feedback to improve messaging.
- Continuously improve sales performance through feedback and training.
Benefits
- Ongoing coaching and professional development
- Performance-driven environment with clear goals and metrics
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
