About The Position

The Sales Development Representative (SDR) develops demand for the company’s products and solutions by establishing relationships with prospective customers and creating a viable sales pipeline through marketing lead-generation campaigns and direct outreach. The role conveys the platform’s value to potential clients and contributes to the company’s success. It also offers opportunities for growth and professional development within and beyond the department. The SDR qualifies leads from marketing channels, prospects to a technical audience, and connects with decision-makers using phone, email, and social selling. The role collaborates with marketing and Account Executives, tracks pipeline and performance metrics, uses sales tools such as Salesforce, and is expected to meet or exceed quotas for booked meetings and Sales Accepted Leads. The position is remote in the United States and requires the ability to support clients during EST hours; the candidate must currently be based on the East Coast.

Requirements

  • Bachelor’s degree required.
  • At least 1 year of proven sales development experience with quota achievement, or experience in a customer-facing role engaging prospects.
  • At least 1 year of experience working with a CRM system; Salesforce experience preferred.
  • Must be able to support clients during EST hours and currently be based on the East Coast.
  • Strong communication skills, including the ability to deliver compelling outreach, speak confidently before an audience, and handle objections effectively.
  • Strong organizational and time-management skills, with a disciplined approach to prospecting and follow-ups.
  • Ability to thrive in a fast-paced, team-oriented environment while maintaining self-motivation and discipline.
  • Growth mindset, adaptability, commitment to continuous learning, and willingness to learn and be coached.

Responsibilities

  • Identify, engage, and qualify leads from marketing channels, including the website and conferences, and assess their fit with the company’s solutions.
  • Conduct direct outreach and prospect to a technical audience, applying knowledge of the B2B sales cycle and handling objections.
  • Analyze lead-generation trends and optimize outreach based on feedback and performance metrics.
  • Use phone, email, and social selling to reach key decision-makers and deliver tailored value propositions.
  • Act as a liaison between marketing and sales by participating in campaigns, analyzing trends, and collaborating with Account Executives to nurture prospects and support the transition from prospecting to closing.
  • Meet or exceed assigned quotas for booked meetings and Sales Accepted Leads (SALs).
  • Track and report sales development metrics, including conversion rates, meeting attendance, and engagement trends.
  • Use sales tools such as Salesforce to maintain detailed, accurate records of customer interactions and pipeline.
  • Stay informed about industry trends and innovations, contribute to marketing strategies, and pursue professional development.

Benefits

  • Fully remote work with company-provided equipment, including a laptop and software.
  • Medical and prescription drug plan options.
  • Dental and vision insurance.
  • Employer contribution to a Health Savings Account for eligible participants in a High Deductible Healthcare Plan.
  • Medical and dependent-care Flexible Spending Accounts.
  • Basic life insurance.
  • Short- and long-term disability and Accidental Death and Dismemberment benefits.
  • 401(k) retirement savings plan with automatic enrollment and company matching.
  • Paid time off and holidays.
  • For Canada-based employees: employer-paid life and accidental death insurance, health care spending account contribution, dependent and optional life insurance, LTD insurance, drug and paramedical coverage, dental and vision insurance, and EAP.
  • For Australia-based employees: 12% superannuation and a monthly stipend of AUD $400 toward private medical insurance.
  • For UK-based employees via EPG: pension with an 8% employer contribution, private medical insurance, life assurance, income protection, critical illness coverage, Employee Assistance Programme, Serious Illness Benefit, Help@Hand, and Cashplan.
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