Sales Development Representative

Hauler Hero Inc. • New York, NY

9d • Remote

About The Position

Hauler Hero builds the operating system for residential and commercial waste haulers, including dispatch, routing, billing, payments, customer management, reporting, and the driver app that ties field operations together. We were founded by people with deep experience in vertical SaaS and the waste industry, and we believe haulers deserve technology built specifically for how they work. Our customers are private hauler owners, operators, and municipal waste leaders running essential services every day. Many are still managing their businesses through paper tickets, whiteboards, spreadsheets, disconnected systems, and legacy software. The result is missed revenue, messy routes, limited visibility, and too much time spent fighting fires instead of growing the business. Today, we serve 240+ haulers across the country and are scaling quickly. We are a well-funded, fast-moving vertical SaaS company bringing modern software to an essential industry where the customer need is clear and the opportunity is large.

We are looking for a Sales Development Representative to help create new business opportunities and start the first meaningful conversations many prospective customers will have with Hauler Hero. This is an outbound-focused role. You will identify waste haulers across the country, reach out through calls, email, LinkedIn, and creative prospecting, learn how they run their business, uncover pain, and book qualified product demonstrations for our Account Executives. This is not just appointment setting. We care about the quality of the opportunity, the context you capture, and whether the meetings you book can turn into real pipeline. The right person is hungry, coachable, resilient, organized, and curious about how real operators run their businesses. You do not need to come from the waste industry, but you do need to care enough to learn it. The SDR role is also a launchpad. Top performers can grow into larger sales roles as the company scales.

Requirements

• 2–3 years of experience in a sales, SDR, BDR, or customer-facing role, ideally in SaaS or technology
• Strong verbal and written communication skills
• Comfort making cold calls and handling rejection
• A competitive, self-motivated mindset
• Strong personal organization and activity discipline
• Curiosity about customers and how their businesses actually work
• Ability to build quick rapport with hands-on business owners and operators
• Coachability and willingness to apply feedback quickly
• Comfort using a CRM, with HubSpot experience a plus
• Interest in using AI, automation, and modern sales tools to work smarter
• Good judgment around qualification, follow-up, and when an opportunity is real

Nice To Haves

• Experience selling into SMB or mid-market businesses
• Experience in SaaS, vertical SaaS, or B2B technology
• Prior outbound prospecting experience in a high-activity sales environment
• Background or interest in waste, logistics, fleet, field services, trades, transportation, construction, or other operational industries
• Experience with HubSpot, sales engagement tools, call coaching tools, or AI-assisted prospecting
• Experience working with business owners, operators, dispatchers, or other non-technical buyers
• Interest in growing into an Account Executive role

Responsibilities

• Generate new business opportunities through consistent, high-quality outbound activity, including cold calls, email, LinkedIn, and creative outreach.
• Research accounts, identify the right companies and contacts, prioritize your territory, and build a steady outreach rhythm that creates real pipeline for the sales team.
• Run early discovery conversations with owners, operators, dispatchers, and other decision-makers to understand how their business works today.
• Book product demonstrations for Account Executives and set them up with the context they need to run a strong sales conversation.
• Own and manage your own book of accounts, including researching your territory, prioritizing accounts, managing follow-up, and building a thoughtful strategy for working through your list.
• Keep HubSpot clean and accurate, including logging activity, tracking touches, maintaining clean account and contact data.
• Develop a strong understanding of Hauler Hero’s product, the waste industry, and the daily problems our customers face.
• Provide feedback on messaging, targeting, objections, competitors, and customer pain to improve the team's effectiveness.

Benefits

• Competitive compensation, including salary, uncapped commission, equity, and medical, dental, and vision coverage
• Remote-first flexibility with a distributed team
• Flexible PTO
• Modern sales tools, structured enablement, and direct access to sales leadership
• Clear growth path into larger sales roles as the company scales

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed