Sales Development Representative (SDR)

Diligent Solutions•,

About The Position

You will identify prospective customers, initiate conversations, qualify their needs, and schedule product demonstrations for the Account Executive. This role is ideal for someone who enjoys prospecting, building relationships, and turning outreach into sales opportunities.

Requirements

  • Strong verbal and written communication skills.
  • Comfort making cold calls and initiating conversations with new prospects.
  • Ability to ask thoughtful questions, identify needs, and handle initial objections.
  • Strong organization and consistent follow-through.
  • A goal-oriented mindset and willingness to learn from feedback.
  • Ability to work independently and manage daily prospecting activities.
  • Experience in sales, business development, recruiting, or customer-facing work.

Nice To Haves

  • Previous SDR, BDR, or outbound prospecting experience.
  • Experience with SaaS, recruiting technology, or HR software.
  • Familiarity with federal contracting, proposal development, or recruiting.
  • Experience using CRM systems, LinkedIn Sales Navigator, Apollo, or similar prospecting tools.

Responsibilities

  • Research target companies and identify decision-makers within federal prime contractors and subcontractors.
  • Engage business development, capture, proposal, recruiting, and executive stakeholders through cold calls, email, and LinkedIn.
  • Build and maintain targeted prospect lists.
  • Qualify prospects based on their staffing challenges, business needs, purchasing process, and timing.
  • Clearly explain how the platform supports proposal staffing, candidate alignment, and recruiting workflows.
  • Schedule qualified discovery calls and product demonstrations for the Account Executive.
  • Follow up with prospects and help ensure scheduled meetings are attended.
  • Respond promptly to inbound inquiries and qualify potential opportunities.
  • Maintain accurate prospect information, outreach activity, and next steps in the CRM.
  • Provide clear handoff notes outlining each prospect’s needs and relevant context.
  • Meet established targets for outreach, qualified meetings held, and sales opportunities generated.
  • Collaborate with sales and marketing to improve messaging and outreach effectiveness.
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