Sales Development Representative (Scientific Sales)

Nicoya • Kitchener, ON

1d • Onsite

About The Position

Nicoya is seeking a resourceful, metrics-driven, and coachable individual who is eager to grow and make an impact in a fast-paced biotech company. This role reports directly to the Marketing department but plays a critical role in supporting the Sales Team in sales prospecting initiatives. You’ll be on the front lines of identifying and qualifying potential customers for our breakthrough biosensor and biological characterization technologies. We’re looking for someone with a strong science aptitude, a hunger to learn, and the drive to contribute to our growing commercial team. If you thrive on challenges, are eager to build a career in scientific sales, and love learning about the current research in human health, we want to hear from you.

Requirements

• Combined science and business background
• 1-3 years of experience in a sales or customer service role
• Experience selling a technical, scientific piece of equipment to academic labs, government labs, and businesses
• Excellent communication and relationship-building skills
• Science background (biotech, life sciences, chemistry, materials science, etc.)
• Eager to learn sales best practices and scientific applications of our technology
• Previous experience with CRM platforms (Salesforce preferred)
• Thrives in a fast-paced, team-oriented startup environment
• The desire to travel and be customer-facing at events and conferences

Nice To Haves

• Candidates with all levels of experience will be considered
• Experience in a customer-facing or sales role is a plus, but not required

Responsibilities

• Partner with Account Executives and Field Application Scientists to support regional sales goals
• Support Marketing demand gen initiatives such as events and NPI prospecting
• Identify and research new prospects using tools like LinkedIn, SciLeads, Clay, and CRM reports
• Conduct outreach via email and phone call to initiate conversations with scientists and decision-makers
• Qualify inbound leads and schedule discovery calls or demos with the sales team
• Understand our prospects’ research goals and how Nicoya’s and Applied Photophysics' product portfolios can support their work
• Maintain accurate records and contact details in our CRM (Salesforce preferred)
• Experiment with and optimize outbound messaging and outreach tactics
• Track and report on key prospecting KPIs and campaign results

Benefits

• Nicoya is an inclusive and equal opportunity employer. If you require accommodation to participate in the recruitment process, please let us know. We will accommodate your needs as required under applicable legislation. Information related to accommodation requirements will be addressed confidentially.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree