Sales Development Representative Manager
About The Position
The Strategic Sales Development Manager is responsible for driving pipeline strategy and execution across strategic enterprise and mid-market accounts. This role leads a team of Sales Development Representatives responsible for generating qualified pipeline through outbound prospecting, account-based engagement, and inbound lead qualification. The Strategic Sales Development Manager establishes team strategy, operating rhythms, and performance standards to consistently deliver pipeline aligned with revenue objectives. Serving as a subject matter expert in sales development strategy and execution, this role coaches team members on advanced prospecting methodologies, qualification frameworks, and buyer engagement strategies while partnering cross-functionally with Sales, Marketing, Revenue Operations, and Product Marketing. The Strategic Sales Development Manager stays ahead of evolving sales technologies, AI-enabled prospecting approaches, deliverability best practices, and omni-channel engagement strategies to continuously improve pipeline generation effectiveness and scale team performance.
Requirements
- Demonstrated success leading and developing Sales Development Representatives responsible for generating qualified pipeline across enterprise and mid-market accounts
- Deep understanding of enterprise SaaS sales cycles, complex buying committees, and strategic account engagement models
- Strong analytical skills with the ability to evaluate pipeline performance, conversion trends, activity metrics, and market signals to drive decision-making
- Ability to influence cross-functional stakeholders and partner effectively with Sales, Marketing, and Revenue Operations teams to improve go-to-market execution
- Expert-level proficiency with CRM, sales engagement, data intelligence, and prospecting technology platforms
- Demonstrated ability to evaluate and implement modern sales development technologies, including AI-enabled prospecting workflows
- Strong understanding of email deliverability best practices, domain warming strategies, and scalable outbound engagement practices
- Ability to operate with significant autonomy and determine methods for achieving team objectives
Nice To Haves
- Experience in banking technology or regulated financial services markets
- Experience supporting multiple business lines, product offerings, or market segments within a complex technology organization
- Experience managing distributed or remote sales development teams across multiple locations and time zones
- Experience operating within a growth-stage technology company balancing scalable processes with evolving go-to-market strategies
Responsibilities
- Hire, coach, and lead a team of Sales Development Representatives responsible for generating qualified pipeline across enterprise and mid-market accounts through outbound prospecting, account-based engagement, and inbound lead qualification
- Establish team goals, operating rhythms, performance expectations, and accountability frameworks aligned with strategic revenue objectives
- Partner with Account Executives, Sales Leadership, Marketing, and Revenue Operations to align targeting, messaging, territory strategies, and pipeline generation initiatives
- Establish and optimize comprehensive prospecting strategies for enterprise accounts by evaluating customer needs, technology footprint and competitive positioning
- Develop and refine engagement models that align outreach across multiple stakeholders at prospect organizations with complex buying committees
- Coach SDRs on advanced prospecting methodologies, qualification frameworks, objection handling, enterprise messaging, and effective buyer engagement strategies
- Analyze pipeline performance, activity metrics, and account engagement data to identify opportunities for improvement, inform team strategy, and provide visibility into pipeline health
- Evaluate and implement new tools, processes, and methodologies that improve SDR productivity, pipeline generation, and scalability
- Stay current on emerging sales development technologies and best practices, including AI-enabled prospecting
- Consistently achieve or exceed pipeline generation targets while developing a high-performing sales development organization
Benefits
- remote-first environment
- unlimited paid time off
- 401(k) with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
