Sales Development Representative II

Dialpad • Tempe, AZ

10h • Onsite

About The Position

Dialpad is the AI-native business communications platform that unifies calling, messaging, meetings, and contact center. It is powered by AI that understands conversations in real time. Over 70,000 companies globally rely on Dialpad to build stronger customer connections using AI-driven insights. Dialpad is leading the shift to Agentic AI, with its DAART initiative (Dialpad Agentic AI in Real Time) redefining what a communications platform can do. At Dialpad, AI is integral to how teams work, empowering employees with tools to move faster, think bigger, and achieve more. The company values intense curiosity and a high bar for performance, seeking individuals who are Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Requirements

• 1+ year of experience in a Sales Development or similar customer-facing role.
• Efficient, organized, and detail-oriented.
• Highly motivated and committed to achieving success, both individually and within a team.
• Excellent verbal and written communication skills and confidence.
• Demonstrated sense of curiosity, motivation, and resourcefulness.

Nice To Haves

• Possess the fundamental traits, drive, and strong ambition we seek, even if experience doesn’t meet every qualification.

Responsibilities

• Build prospect lists.
• Manage the pipeline.
• Maintain in-depth knowledge of Dialpad products.
• Collaborate with Account Executives to develop prospecting strategies and vertical campaigns unique to their territory.
• Support the creation of net new prospecting lists for target accounts and key decision-makers.
• Connect with prospects using all communication channels (phone, email, and social media).
• Acquire new customers, uncover market opportunities, and generate buzz about Dialpad.
• Combine prospecting, lead qualification, and industry research to create qualified sales opportunities for Account Executives.
• Nurture relationships with prospects, serving as the initial point of contact through calls, emails, and social media outreach.
• Make 50+ outbound calls per day, with additional touchpoints via email.
• Consistently meet or exceed the quota of sales-qualified opportunities for Dialpad’s Account Executive team.
• Prioritize sales enablement activities.
• Learn and implement various sales methodologies such as SPICED and BANT.
• Navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator, and Dialpad.
• Partner closely with manager, peers, and Account Executives to improve messages, processes, and daily activities.

Benefits

• Competitive salary
• Comprehensive benefits
• Real opportunities for growth
• Cutting-edge AI tools
• Robust training program
• Inclusive offices offering a vibrant environment to cultivate collaboration and connection.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed