Sales Development Representative I

Cision•Albuquerque, NM

4d•Hybrid

About The Position

This role is responsible for executing defined sales development activities to generate qualified Sales Accepted Leads (SALs) for the Sales organization. The position supports pipeline creation efforts within Commercial segments by following established prospecting processes, qualification standards, and documentation procedures to ensure consistent, accurate, and timely lead handoff in alignment with company guidelines. Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com. Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [email protected] Cision, Inc. "the Company" only communicates with candidates and extends job offers through direct channels, not third parties. Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

Requirements

Acquires basic skills through work experience or formal training to perform routine tasks.
Tasks are routine, repetitive and manual in nature with minimal complexity or variation and specific to the job.
Work is performed under supervision with detailed instructions.
Priorities are provided for performing work.
Interacts mostly with immediate peers within the assigned team.
Based on nature of the role, may respond to requests from others in the organization.
The impact of decisions is primarily contained in the work of the job.
Ability to follow defined processes, scripts, and procedural guidelines consistently.
Clear verbal and written communication skills suitable for professional interactions.
Basic proficiency with CRM platforms and standard business systems.
Strong attention to detail and accuracy in data entry.
Ability to manage structured outreach activities and meet productivity expectations.
Ability to receive direction and apply feedback under routine supervision.
Effective time management and task organization skills.

Nice To Haves

Completion of secondary education or equivalent preferred.
Experience performing outbound outreach or customer-facing communication activities.
Familiarity with sales engagement platforms or CRM tools.
Exposure to structured call scripting or qualification methodologies.
Experience working in a metrics-driven environment.

Responsibilities

Conduct outbound and inbound prospecting activities within assigned Commercial accounts using approved messaging and outreach cadences.
Apply established qualification criteria during structured discovery conversations to confirm customer fit and buying interest.
Create and route Sales Accepted Leads (SALs) in accordance with defined handoff standards and timelines.
Accurately record prospect interactions, required data fields, and notes in designated CRM and sales engagement systems.
Follow documented processes for lead management, data entry, activity tracking, and status updates.
Meet assigned activity and output expectations as communicated by management.
Participate in required training, coaching sessions, and team meetings to maintain alignment with current procedures.
Communicate with internal stakeholders to ensure accurate transfer of lead information.
Maintain compliance with established policies, procedures, and system usage requirements.
Perform other duties and responsibilities as required to support business needs.