Sales Development Manager

Safe Streets

41d•Onsite

About The Position

The Sales Development Manager will build and teach a structured sales system that guides reps from onboarding to consistent daily production using training, checkpoints, and performance tracking. They will also focus on improving client retention by strengthening relationships, prioritizing high-value accounts, and tracking key metrics. Overall, the role is responsible for increasing productivity and reducing attrition.

Requirements

All SafeStreets employees must be 18 years of age or older.
All SafeStreets must pass criminal background check.
GED/HS required.
Must have at least 5 years of door-to-door knocking experience.
Must be proficient in door-to-door sales.
Knowledge in coaching, training, and performance management.

Nice To Haves

Sales Process Design & Execution – Ability to build structured, repeatable systems that drive consistent rep performance from onboarding through daily production.
Coaching & Talent Development – Strong skill in training, mentoring, and developing reps through feedback, accountability, and performance management.
Data-Driven Decision Making – Proficiency in using metrics (e.g., Excel, performance trackers) to identify issues, optimize accounts, and improve retention and results.
KPI // Rep Productivity Rate – % of reps hitting daily/weekly production targets (or average output per rep).
KPI // Ramp Time to Productivity – Time it takes for a new hire to reach full production after onboarding.
KPI // Client Retention (Attrition Rate) – % of clients/accounts retained over a set period (or reduction in churn).

Responsibilities

Build & Standardize Sales Processes – Create and implement a clear system that takes reps from onboarding to consistent production, including training, checkpoints, and performance tracking.
Develop & Coach Sales Reps – Provide ongoing training, one-on-one coaching, and resources (like videos/tools) to improve rep performance and consistency.
Drive Retention & Account Quality – Strengthen client relationships, prioritize high-value accounts, and monitor key metrics to reduce attrition and improve long-term results.