Sales Development Manager

Iron Mountain•Tampa, FL

11d•Hybrid

About The Position

At Iron Mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking an empowering Inside Sales Manager to join our Commercial Sales team. In this role, you will have the opportunity to guide and mentor a team of Inside Sales Development Representatives driving key pipeline growth across small-to-midsize business markets. Here, your leadership and coaching expertise will directly shape sales productivity, empower individual talent, and strengthen cross-functional alignment with our field account executives and marketing partners. You will play a pivotal role in accelerating team performance while helping clients protect and activate their information assets.

Requirements

7+ years of direct sales leadership experience in a services-based industry or equivalent environment.
Strong knowledge of Inside Sales operations, small-to-midsize business market dynamics, and multi-channel prospecting strategies.
Proven ability in exceeding sales quotas, managing cross-functional campaigns, and developing high-performing sales teams.
Exceptional communication skills, ethical professionalism, and willingness to travel up to 10% for training and team meetings.

Responsibilities

Lead and Mentor Talent: Provide continuous verbal and written coaching, analyze sales performance metrics, conduct annual appraisals, and implement targeted performance plans to elevate team productivity.
Drive Executive Alignment: Partner closely with Vice Presidents, Directors, Managers, and Field Account Executives to refine multi-channel prospecting strategies and closing techniques.
Execute Sales Campaigns: Coordinate and deliver cross-functional sales initiatives alongside marketing and operations teams while maintaining high operational standards and activity benchmarks.
Optimize Revenue Performance: Manage team quota attainment and pipeline efficiency to consistently hit and exceed monthly, quarterly, and annual revenue targets.