Sales Development Manager

Heavy Construction Systems Specialists, LLC • Houston, TX

5d • Hybrid

About The Position

The SDR Manager will own the day-to-day performance, development, and execution of a blended team of Inbound and Outbound Sales Development Representatives. This is a frontline management role responsible for hitting quarterly SQO/SQL targets, building rep capability, and maintaining the operational infrastructure that keeps the SDR org running at a high standard. You will manage a team of approximately 7-10 SDRs split across Inbound and Outbound functions. The Inbound team focuses on converting inbound pipelines from marketing channels; the Outbound team runs territory-based prospecting against a defined account list. Both teams carry fixed quarterly SQO targets with individual and team-level accountability. You will report directly to the Director of Sales Development and work closely with Sales, Marketing, and Revenue Operations to align pipeline generation with broader go-to-market priorities.

Requirements

• 1+ year of leadership experience within SDR or inside sales teams, with demonstrated quota attainment results
• Previous experience as a SDR
• Houston-based, hybrid schedule: Tuesday through Thursday in-office at Sugar Land HQ
• Experience managing both inbound and outbound motions simultaneously
• Salesforce proficiency; ability to build and interpret pipeline reports and maintain CRM hygiene standards
• Track record of developing early-career reps into consistent performers
• Clear, direct communicator who can hold accountability without sacrificing rep trust

Nice To Haves

• Experience in B2B SaaS or construction/industrial software verticals
• Account Executive/Closing experience preferred
• Gong fluency; comfortable coaching reps using call data on discovery, objection handling, and qualification
• Familiarity with Clay, Outreach, or similar sales engagement and enrichment platforms
• Exposure to MEDDICC, SPICED or similar sales qualification frameworks
• Experience managing reps in a ramp or PIP cycle

Responsibilities

• Drive attainment against quarterly SQO/SQL targets across IB and OB rep books
• Monitor daily, weekly, and monthly pacing; identify and address gaps early
• Run weekly 1:1s and monthly Gong-documented coaching sessions with each rep
• Initiate and manage PIPs for reps tracking below expectations
• Listen to Gong calls regularly and deliver structured, skill-specific feedback
• Partner with Sales Enablement on onboarding, ramp acceleration, and ongoing skill-building
• Identify top performers and develop progression pathways; build accountability with consistency
• Hold reps to defined activity standards (daily dials, emails, sequences, etc.) and remove blockers
• Oversee Outbound list quality, sequence performance, prospecting, and system hygiene across assigned reps
• Coordinate with operations on tooling including Clay, Salesforce, Gong, and Gong Engage
• Champion data quality: accurate CRM logging, SQO documentation, and handoff notes
• Deliver weekly performance reports to the Director of Sales Development
• Surface rep-level trends, pipeline risks, and enablement gaps with clear recommendations
• Contribute to QBR content, OKR tracking, and team-level forecasting

Benefits

• Flexible hybrid schedule
• Medical, dental, and vision coverage with company-paid and employee-paid options
• Paid holidays, sick days, and personal time off
• Employee Resource Groups (ERGs) that foster connection and inclusion
• On-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, gym, etc.
• Dog-friendly campus and WiFi-accessible courtyards
• 401(k) with a 5% company match
• Coverage for employee professional development and wellness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed