Sales Development Manager

74Software•Scottsdale, AZ

3d•Hybrid

About The Position

Axway is seeking a high-performing Sales Development Manager, Americas, to lead and develop a team of Sales Development Representatives and Business Development Representatives focused on pipeline growth for the Amplify business across North America, Canada, and Latin America. Reporting to the VP of Revenue Operations, the role executes outbound prospecting strategies, develops SDR talent, drives performance against pipeline goals, and ensures consistent execution across the Americas. The position is suited to a results-oriented leader experienced in managing sales development teams in a SaaS environment, coaching teams, and implementing scalable processes that improve productivity and business outcomes. The role is based in Scottsdale, Arizona, with a hybrid schedule requiring two days onsite each week. The team currently comprises four BDRs and seven SDRs, with team size expected to evolve as the business grows.

Requirements

At least 3 years of experience managing sales development teams.
At least 2 years of experience in the software industry.
Previous experience promoting software or technical solutions.
A track record of problem-solving and willingness to try new ideas and concepts.
Ability, knowledge, and motivation to work as a hands-on player-coach.
Self-motivated team player with a can-do attitude, able to drive a competitive team and maintain high energy.
Impeccable organizational and time-management skills.
Previous sales, call center, and/or telemarketing experience.
Ability to use Salesforce.com (SFDC) and LinkedIn Sales Navigator effectively.
Fluency in English.
A relevant university degree in Business, Marketing, or Computer Science.

Responsibilities

Manage a team of four BDRs and seven SDRs, with team size evolving as the business changes.
Manage team performance against agreed daily, weekly, and monthly metrics.
Meet weekly, monthly, and quarterly quotas and targets.
Ensure timely follow-up with leads.
Provide day-to-day coaching and professional development, including weekly one-on-one meetings, weekly shadow sessions, and routine objection-handling practice.
Understand differences among verticals within the ideal customer profile segments.
Recruit, onboard, and train new BDRs and SDRs as the team grows.
Track and communicate weekly activity to Marketing and Sales teams.
Step in as a player-coach, including tactical management of representatives, inbound calls, shadowing, and Salesforce operations.